About the position
We are looking for a creative, strategic, and detail-oriented UX/UI Designer to join our technology and marketing teams in Plano, Texas. This role is responsible for designing intuitive, accessible, and visually compelling user interfaces for our web and mobile platforms. You will transform business goals and user needs into simple, elegant digital journeys that strengthen our brand, optimize conversions, and make self-storage easier for everyone.
Responsibilities
- Design user-centric, accessible interfaces for Public Storage websites, mobile apps, and digital products, maintaining consistency with brand guidelines.
- Conduct user research, persona development, user journey mapping, wireframing, prototyping, and usability testing to inform design decisions.
- Collaborate closely with product managers, developers, marketing, and stakeholders to understand requirements and deliver solutions that meet business and customer objectives.
- Translate business needs and technical requirements into user flows, wireframes, mockups, and high-fidelity visual designs ready for development.
- Iterate designs based on feedback, user data, and analytics to improve usability, accessibility, and customer satisfaction.
- Present design concepts, rationale, and final deliverables to leadership and cross-functional teams.
- Stay up-to-date with UX/UI trends, tools, technologies, and best practices to continuously elevate the team's capabilities.
- Advocate for the user and champion best practices in digital accessibility (ADA, WCAG) across all platforms.
Requirements
- Bachelor’s degree in Design, Human-Computer Interaction, Computer Science, or related field.
- 3+ years of professional experience in UX/UI design for websites and mobile applications.
- Strong portfolio showcasing digital product design work, user flows, wireframes, interactive prototypes, and final UI.
- Proficiency with industry-standard design & prototyping tools (Figma, Sketch, Adobe XD, InVision, Adobe Creative Suite).
- Solid understanding of design principles, user-centered methodologies, responsive design, and accessibility standards.
- Experience conducting user research, usability testing, and synthesizing insights to inform design.
- Strong communication, presentation, and collaboration skills.
- Ability to manage multiple projects and meet deadlines in a fast-paced environment.
Nice-to-haves
- Familiarity with front-end technologies (HTML, CSS, JavaScript) and how UX/UI decisions translate into development.
- Experience designing for e-commerce, retail, or customer-facing web/mobile platforms.
- Knowledge of Google Analytics, Hotjar, or other analytics/heatmapping tools.
- Experience with A/B testing or conversion rate optimization.
