Radwell International-posted 25 days ago
$85,000 - $110,000/Yr
Full-time • Mid Level
Willingboro, NJ
Specialty Trade Contractors

Radwell's website sets the bar for how customers perceive us. As UX Lead you will own the end-to-end experience strategy, design system, and research program for every Radwell site. Your mission: create friction-free, conversion-optimizing interfaces that turn first-time visitors into lifelong customers while supporting double-digit revenue growth. Expect to move fast, test constantly, and develop a team that punches above its weight.

  • Craft a multi-quarter UX vision aligned to revenue, NPS, and SEO/CRO KPIs.
  • Maintain and prioritize a UX backlog across multiple workstreams and geos.
  • Plan and run qualitative/quantitative studies (interviews, usability tests, CSAT, GA4 deep-dives, heatmaps).
  • Translate findings into hypotheses, prototypes, and measurable experiments.
  • Own IA, interaction, visual, motion, microcopy, and accessibility across desktop & mobile.
  • Build, document, and govern a Figma-based design system.
  • Author UX guidelines, content style guides, and component governance.
  • Champion design thinking and customer empathy across Radwell.
  • 5+ years designing eCommerce, SaaS, or industrial B2B experiences.
  • Portfolio of shipped work that demonstrably moved business metrics.
  • Expert with Figma, prototyping tools, and modern design-system principles.
  • Fluency in A/B frameworks and analytics suites; data-driven to a fault.
  • Working knowledge of HTML/CSS and Agile/Scrum rituals.
  • Exceptional written and verbal communication.
  • Bachelor's in HCI, Design, Psychology, or equivalent practical experience.
  • Bias for action, high curiosity, and comfort working with ambiguity.
  • Salary range: $85-110K + 5% bonus
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