UKG System Administrator

UT Southwestern Medical Center • Dallas, TX

1d

About The Position

This position provides system administration and support for UKG Workforce Management System (HW & SW) and works with customers to gather and document business requirements; works with UKG and technical teams to develop/configure/support the system (including reporting). System support includes timekeeping, leave, advanced scheduling, attendance, and EZcall. Configures, tests, implements, and optimizes UKG Pro WFM to align with business requirements; provides ongoing support of UKG software by identifying and resolving issues; configures and troubleshoots UKG Timekeeping rules, pay policies, rounding, exceptions, and geofencing; supports Advanced Scheduler configuration (patterns, rotations, and coverage rules); assists with enhancements, releases, and interfaces; provides support for data interfaces, reports, and hardware/software related to clocks; analyzes business requirements and translates them into functional/technical specs; validates data (including data hub) using reports and SQL. This position does not support H1B visa sponsorship. Incumbent must reside in the Dallas/Ft. Worth Metroplex or be willing to relocate.

Requirements

• Bachelor's Degree in business administration, computer science, or other related field.
• 5 years business systems and/or project experience with exposure to systems or project development and testing, installation, and training.

Responsibilities

• Provide expertise gained from previous ERP implementations and operational knowledge to lead the team members through the design, configuration and implementation of the ERP application software modules or database and/or technical components.
• Provide ERP software expertise and operational knowledge to help business process owners and project team members in conducting fit/gap analysis and evaluation of design and process choices to make best practice decisions.
• Use ERP software expertise and operational knowledge to evaluate and confirm integration and consistency of business process design across the ERP software modules.
• Identify customization, interface, report, ad conversion requirements.
• Facilitate decision making process required to successfully execute project plans and contribute to the creation of an accurate project plan and task list.
• Define user authorization requirements and participate in the resolution of problems, concerns and issues on an as needed basis.
• Assist with the creation of test scenarios/scripts, coordinate testing efforts, participates in testing of designed solution and verify/ validate results of conversion efforts and testing results.
• Assist with the creation and delivery of end-user training and training materials.
• Provides initial post implementation support to end users on production system.
• Coordinate with other resources to identify, document, and resolve issues and assist with data mapping and validation.
• Assist with the internal and external communications regarding the business system implementation project and on going support. Develops and maintains project plans. Provides project status reports.
• Participate in 24 x 7 on-call rotation to ensure timely support of system.
• Supervise lower level staff, which may consist of Subject Matter Experts, Business Analyst Supervisors, Sr. Business Analysts, and Business Analysts; interviews, hires, mentors, & counsel employees. Oversees training and determines work priorities of staff; evaluates work progress.
• Performs other duties as assigned.

Benefits

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100%25 coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level