Underwriting Account Manager (Small Business)
About The Position
WCF Insurance, an "A" rated carrier growing throughout the western states, has an immediate opening for a Underwriting Account Manger to join the Small Business Underwriting Support team. T his full-time, exempt position reports that offers the opportunity for hybrid work (Tuesday through Thursday in-office). This position is open to candidates within commuting distance of any location where we have a regional office: Sandy, Utah; Roseville, CA; Boise, ID; or Denver, CO. We are looking for someone who embodies WCF's core values: doing the right thing, being great at your job, and helping others succeed. Responsibilities Support assigned data analysts and underwriters in the process of receiving, reviewing, documenting, and servicing business to enhance underwriter productivity and provide excellent customer service. Prepare new and renewal accounts for timely underwriter review, including completion of risk analysis worksheets, pricing indications and communications with agency staff. Manage in-force book of business through reports, timely handling of requests, discussions with underwriter on book profitability and other actions as assigned. Bind quotes, update and upload documents as needed. Handle agency and customer phone calls and emails. Team with underwriting assistant to issue policies, endorsements, other items according to service requirements. Manage system created events, as assigned. Run and review with underwriters reports necessary to grow a profitable book of business. Provide a high-quality product delivered within service requirements. Provide excellent customer service to internal and external customers.
Requirements
- Technically competent in workers' compensation insurance principles and terminology.
- Solid understanding of state and bureau filings, regulatory requirements, and the importance of compliance.
- Strong analytical and problem-solving skills.
- Strong MS Office skills required, especially in Excel.
- Ability to work under pressure and without direct supervision.
- Ability to organize, prioritize, and manage multiple tasks in a timely manner.
- Excellent customer service skills; inquisitive and curious.
- Bachelor's degree or equivalent work experience.
- An internal candidate should have six months in their current position, acceptable job performance, and must notify their current supervisor that they have applied for the position.
Nice To Haves
- Prior insurance work experience preferred.
- Multiline or multistate underwriting experience preferred.
Responsibilities
- Support assigned data analysts and underwriters in the process of receiving, reviewing, documenting, and servicing business to enhance underwriter productivity and provide excellent customer service.
- Prepare new and renewal accounts for timely underwriter review, including completion of risk analysis worksheets, pricing indications and communications with agency staff.
- Manage in-force book of business through reports, timely handling of requests, discussions with underwriter on book profitability and other actions as assigned.
- Bind quotes, update and upload documents as needed.
- Handle agency and customer phone calls and emails.
- Team with underwriting assistant to issue policies, endorsements, other items according to service requirements.
- Manage system created events, as assigned.
- Run and review with underwriters reports necessary to grow a profitable book of business.
- Provide a high-quality product delivered within service requirements.
- Provide excellent customer service to internal and external customers.
Benefits
- Medical, Dental, and Vision insurance
- company paid life insurance
- 401K with a generous 6% employer match
- Employee Assistance Program (EAP)
- time off to volunteer in the local community
- All employees earn 4 weeks of vacation in their first year.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
