Underwriting Consultant (Commercial Middle Market)

CNA InsuranceMetairie, LA
4dHybrid

About The Position

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. CNA seeks to offer a comprehensive and competitive benefits package to our employees that helps them — and their family members — achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA’s benefits, check out our Candidate Guide. JOB DESCRIPTION: Liability, Property, Inland Marine, Commercial Auto, Workers' Compensation, and Umbrella to businesses of all sizes. Our Middle Markets team underwrites a diverse mix of business and industry classes including Manufacturing, Professional Services, Financial Institutions, Real-estate, Distributors, Technology, Wholesale, and Retail. Typical account sizes range from $75,000 up to $2,000,000 and over in premium on a multi-line basis.

Requirements

  • Knowledge of underwriting processes, coverages, and tools to gather and evaluate information in order to reach appropriate decisions on renewals and new business
  • Ability to effectively interact and communicate with all levels of external and/or internal business partners within scope of responsibility, team and/or matrix environment
  • Ability to uncover customer needs, position specific solutions, handle objections and close deals
  • Ability to exercise judgment, negotiate and make sound business decisions effectively based on level of authority
  • Strong ability to identify, analyze and solve problems as well as the ability to learn rapidly, adapt quickly to change, exercise influence, and manage and prioritize multiple concurrent projects

Responsibilities

  • Reviews applications and financial requirements to determine acceptability of risk in accordance with CNA’s guidelines and standards
  • Understands pricing components and rating methodology as well as use of the predictive modeling tools; prices risk based on financial and competitive analysis
  • Uses all appropriate underwriting tools (e.g., RST, BPMT, Merlin, etc.), disciplines and knowledge of strategies to ensure underwriting guidelines are followed
  • Demonstrates technical underwriting skills through strategic, thorough account reviews and file documentation
  • Prepares or analyzes information on adverse underwriting decisions, rate appeals, underwriting requirements, status and declinations in order to drive results within the assigned territory
  • Adheres to CAT guidelines and underwriting discipline to minimize exposure and appropriately price
  • Keeps current on state/territory issues, regulations and trends
  • Manages assigned portfolio to achieve gross written premium, profitability, rate, retention, product mix, new business and portfolio management goals
  • Prioritizes time and resources to effectively manage and optimize producer performance
  • Operates with an Enterprise perspective to identify cross sell opportunities and create growth within other lines of business and customer segments
  • Demonstrates in-depth knowledge of CNA’s products and appetite while clearly communicating CNA’s position at the point of sale
  • Builds/maintains rigorous sales practices using all CNA systems including SalesForce.com and other sales tools and disciplines
  • Develops producer relationships to build pipeline, agency intelligence, and drives performance to meet and exceed results
  • Develops and implements distributor specific plans, monitors performance, and adjusts plan to ensure a substantial pipeline for future profitable growth
  • Drives effective relationship management and customer activities to build trust, facilitate negotiation and secure commitment with the customer
  • Proactively identifies cross-sell opportunities and partners with other underwriters to deliver comprehensive insurance solutions for the customer
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