Underwriting Manager Non-Delegated

Western Alliance Bank • Dallas, CA

1d

About The Position

The Underwriting Manager will be responsible for the leadership and management of a team of underwriters to achieve the Company’s production and quality goals. The ideal candidate must possess extensive conventional, government and jumbo lending experience with an in-depth knowledge of mortgage processes. Additional requirements are a high degree of proficiency with various mortgage technologies and a dynamic hands-on working style in a fast-paced environment. The candidate must have strong organizational skills and the ability to manage a large team of experienced mortgage staff in their day-to-day tasks. Training, monitoring and maintaining adherence to all underwriting policies and procedures are also important characteristics of this individual.

Requirements

• 5+ years underwriting experience and 7+ in the mortgage industry
• Working knowledge of Non-Delegated, Retail and/or Correspondent processes
• Experience with FNMA/FHLMC and jumbo products
• Experience in product and credit risk management analysis
• 3+ years of previous management experience required
• Project management experience
• Current advanced knowledge of industry-specific underwriting guidelines and agency requirements
• Proficiency with automated underwriting systems such as Desktop Underwriter and Loan Product Advisor
• Good verbal and written communication skills
• Ability to provide outstanding customer service in fast-paced environments
• Proficient working knowledge of computerized applications such as word processing, excel spreadsheets, database, presentation software, email and specialized business applications software
• Presentation skills necessary to effectively communicate, update, persuade and/or facilitate discussions with all levels of management as well as external clients.
• Interpersonal skills necessary to establish and maintain effective working relationships with coworkers, other departments and investor agencies as required
• Prioritization and time management skills

Nice To Haves

• College degree preferred but not required

Responsibilities

• Manage underwriters to ensure mortgage loans are underwritten per AmeriHome and Investor underwriting guidelines.
• Ensure team members are fully trained and current on company’s philosophy and policies/procedures;
• Manage and review day-to-day tasks escalated by the underwriting team, Operation Account Representative managers, clients and exceptions team
• Coordinate with Senior Underwriting Manager to review and respond to QA, QC or secondary post-closing/post purchase requests
• Responsible for the training, coaching and supervision for all underwriters within the associated interpretation and application of all company overlays and agency requirements.
• Track and monitor underwriting metrics including productivity, quality, turn-times, customer service communication and all required service level agreements
• Evaluate the structure of the Underwriting team and plan for continuous improvement in efficiency and effectiveness;
• Provide a consistent approach to new hire training of underwriters and peer managers
• Responsible for interviewing, hiring and onboarding of new hires.
• Develop and maintain a strong working relationship with other departments
• Perform other duties as assigned

Benefits

• We offer all the important things you'd want — like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program.
• In addition, you’ll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed