Unit Process Manager

Northeast Ohio Regional Sewer District • Cleveland, OH

1d • Hybrid

About The Position

JOB SUMMARY Responsible for planning, organizing and coordinating the management and operation of more than one wastewater treatment process. Ensures unit process activities result in regulatory compliance. Provides technical assistance to plant personnel and engineering staff. Assists with unit process modifications and start-ups. Develops and prepares reports for internal and external uses. Performs other duties of a similar nature as may be required. ESSENTIAL FUNCTIONS - Organizes and allocates resources (people and materials) to ensure efficient coordination of operation and maintenance activities of more than one wastewater treatment process to achieve designed operational results. Makes recommendations for improving operation and efficiency of plant process(es). Ensures sampling activities are performed correctly. Maintains records and prepares reports. - Sets priorities for daily work activities. Directs unit process and maintenance activities to achieve compliance with the Sewer District and regulatory guidelines. Collaborates with team to ensure effective coordination of interrelated processes and fosters positive working relationships across the organization, as well as with vendors and consultants. - Provides technical assistance to maintenance personnel on specialized work assignments, such as troubleshooting problems with equipment. Conducts comprehensive equipment and unit process training, including ongoing refresher training for operations personnel. Creates and updates Standard Operating Procedures (SOP) for new equipment. - Provides technical instruction to wastewater operators on unit specific plant processes. Assists in the administration of the operator training program by delivering hands-on training surrounding multiple plant-specific operational units. Determines operator competency and preparedness for unit sign-off following training evolutions. - Reviews and evaluates unit process performance for efficiency and quality and recommends modifications. Examines equipment malfunctions and unit process upsets. Develops operating guidelines; monitors levels of material inventory, such as chemicals and fuel and coordinates delivery and the shipment of process area chemicals and residuals. Recommends the purchase of tools, materials, supplies and parts. Coordinates necessary stock item inventory levels with the storeroom and ensures parts are available for emergency maintenance. - Determines necessary unit process adjustments within established operational guidelines. Reviews logs, analyzes operating and laboratory data and monitors wastewater processes to identify issues, ensure proper system operation and verify effective work performance. - Exercises sound judgment by making informed decisions following thorough evaluation, including under time constraints and emergency conditions; determines appropriate courses of action, equipment and material purchases and matters affecting employee welfare and responds to emergencies as needed. - Plans short- and long-term objectives that meet operational goals. Assists in managing and prioritizing the repair of process area assets. Maintains detailed records of process area performance and efficiency and prepares related reports. - Leads, develops and engages the plant process team; oversees selection and promotion processes; provides coaching, mentoring and performance management; evaluates performance, delivers constructive feedback, documents and addresses disciplinary issues and takes corrective action as needed; fosters positive morale, resolves disputes and maintains staff discipline; establishes and enforces safe work practices; and manages timekeeping, including approval of hours worked and leave requests within the Human Resource Information System. - Promotes achievement of work objectives by fostering collaboration among employees, shift crews and departments and effectively manages continuous change. - Observes safe work practices. - May serve as Shift Supervisor or Shift Manager in their absence. - Performs other duties of a similar nature as may be required.

Requirements

• Candidate must possess a bachelor’s degree, preferably in Business, Engineering or a closely related field.
• Equivalent combination of relevant education and experience may be substituted as outlined in the Education Equivalencies Policy.
• Five (5) years of wastewater treatment plant operations experience is required.
• Candidate must possess a valid driver’s license with a driving record in accordance with the Sewer District’s acceptable guidelines.
• Candidate must possess a valid Class III Wastewater Works Operator Certificate.
• Candidate must possess effective oral and written communication skills.
• Project management, leadership and motivation skills are needed in order to maintain effective working relationships.
• Demonstrated ability to organize resources, set priorities and apply analytical, critical thinking and complex problem-solving skills.
• The ability to apply logic and reasoning to identify and analyze the strengths and weaknesses of existing processes, alternative solutions, conclusions or approaches to problems and make effective decisions is required.
• Candidate must be proficient in Microsoft Office Suite.

Nice To Haves

• Supervisory experience is preferred.
• Experience working with Collective Bargaining Union workforce and contractors preferred.

Responsibilities

• Organizes and allocates resources (people and materials) to ensure efficient coordination of operation and maintenance activities of more than one wastewater treatment process to achieve designed operational results.
• Makes recommendations for improving operation and efficiency of plant process(es).
• Ensures sampling activities are performed correctly.
• Maintains records and prepares reports.
• Sets priorities for daily work activities.
• Directs unit process and maintenance activities to achieve compliance with the Sewer District and regulatory guidelines.
• Collaborates with team to ensure effective coordination of interrelated processes and fosters positive working relationships across the organization, as well as with vendors and consultants.
• Provides technical assistance to maintenance personnel on specialized work assignments, such as troubleshooting problems with equipment.
• Conducts comprehensive equipment and unit process training, including ongoing refresher training for operations personnel.
• Creates and updates Standard Operating Procedures (SOP) for new equipment.
• Provides technical instruction to wastewater operators on unit specific plant processes.
• Assists in the administration of the operator training program by delivering hands-on training surrounding multiple plant-specific operational units.
• Determines operator competency and preparedness for unit sign-off following training evolutions.
• Reviews and evaluates unit process performance for efficiency and quality and recommends modifications.
• Examines equipment malfunctions and unit process upsets.
• Develops operating guidelines; monitors levels of material inventory, such as chemicals and fuel and coordinates delivery and the shipment of process area chemicals and residuals.
• Recommends the purchase of tools, materials, supplies and parts.
• Coordinates necessary stock item inventory levels with the storeroom and ensures parts are available for emergency maintenance.
• Determines necessary unit process adjustments within established operational guidelines.
• Reviews logs, analyzes operating and laboratory data and monitors wastewater processes to identify issues, ensure proper system operation and verify effective work performance.
• Exercises sound judgment by making informed decisions following thorough evaluation, including under time constraints and emergency conditions; determines appropriate courses of action, equipment and material purchases and matters affecting employee welfare and responds to emergencies as needed.
• Plans short- and long-term objectives that meet operational goals.
• Assists in managing and prioritizing the repair of process area assets.
• Maintains detailed records of process area performance and efficiency and prepares related reports.
• Leads, develops and engages the plant process team; oversees selection and promotion processes; provides coaching, mentoring and performance management; evaluates performance, delivers constructive feedback, documents and addresses disciplinary issues and takes corrective action as needed; fosters positive morale, resolves disputes and maintains staff discipline; establishes and enforces safe work practices; and manages timekeeping, including approval of hours worked and leave requests within the Human Resource Information System.
• Promotes achievement of work objectives by fostering collaboration among employees, shift crews and departments and effectively manages continuous change.
• Observes safe work practices.
• May serve as Shift Supervisor or Shift Manager in their absence.
• Performs other duties of a similar nature as may be required.

Benefits

• Health Insurance Coverage
• Various Retirement Planning Options (Ohio Public Employee Retirement System and Deferred Compensation Plans)
• Flexible Spending Accounts
• Employee Assistance Program
• Free Parking at our facilities
• Corporate Discounts
• Health & Wellness Program
• hybrid work

What This Job Offers

• Job Type: Full-time
• Career Level: Manager