Unit Receptionist (Per Diem) - Outpatient Rehab Services
About The Position
Under the leadership of the department office supervisor, the unit receptionist (UR) performs duties related to scheduling and pre-registration for upcoming services to assure a smooth process for the patient. Duties include reviewing orders from physicians and assuring therapy is scheduled accordingly; providing clear and accurate instructions/information to patients regarding upcoming appointments; verifying insurance type and assuring required authorizations are in place for worker’s compensation and state and county programs; entering complete and accurate data utilizing computer technology while ensuring existing data is accurate; and ensuring that therapist/physician schedules are as full and compactly scheduled as possible.
Requirements
- At least 1-year clerical experience in a fast-paced healthcare setting (scheduling, answering phones, typing, filing).
- Basic understanding of insurance requirements.
- Knowledge and experience with medical terminology.
- Basic computer skills, including Microsoft Word, Outlook and Excel.
- Excellent communication skills.
- Ability to maintain a positive professional demeanor in a demanding environment.
- Excellent customer service skills.
- Ability to quickly comprehend new techniques and concepts and adapt readily to change.
- High school diploma, G.E.D., or equivalent work experience in related field.
Responsibilities
- scheduling and pre-registration for upcoming services
- reviewing orders from physicians and assuring therapy is scheduled accordingly
- providing clear and accurate instructions/information to patients regarding upcoming appointments
- verifying insurance type and assuring required authorizations are in place for worker’s compensation and state and county programs
- entering complete and accurate data utilizing computer technology while ensuring existing data is accurate
- ensuring that therapist/physician schedules are as full and compactly scheduled as possible
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
