Unit Secretary - Medical/Surgical (Day Shift)

Orlando HealthOrlando, FL
1dOnsite

About The Position

Position Summary Department: Med/Surg Status: Variable Full-Time (3/12s) Shift: Day Title: Unit Secretary “Orlando Health Is Your Best Place to Work” is not just something we say, it’s our promise to you." Please click here to learn more about Dr. P. Phillips Hospital: Orlando Health Dr. P. Phillips Hospital - Orlando, FL Orlando Health Dr. P. Phillips Hospital is an award-winning, full-service medical/surgical facility that has been serving the residents of southwest Orange County and Orlando’s growing tourist population since 1985. With a highly qualified team of nurses, support staff and physician specialists, our 285-bed facility provides combined expertise and advanced technology in numerous areas of specialty, including diagnostic imaging, cardiovascular care, orthopedic care, surgical services and emergency medicine. The hospital is equipped with robotic surgical capabilities for colorectal, general, gynecologic and urologic surgeries and has earned Joint Commission certification for its total hip and knee replacement programs utilizing innovative, personalized technologies. Orlando Health Dr. P. Phillips proudly holds recognition as a “Best Regional Hospital” by U.S. News & World Report. Orlando Health Dr. P. Phillips is part of the Orlando Health system of care, which includes award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities that span Florida’s east to west coasts and beyond. Collectively, our 27,000+ team members honor our over 100-year legacy by providing professional and compassionate care to the patients, families and communities we serve. Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible, so that you can be present for your passions. Orlando Health proudly embraces and honors the individuality of our team members. By sharing different ideas and perspectives and working together as a team, we are better able to relate to, care for and authentically serve our patients and families who make up the collective populations in our community. So, no matter who you are, what you believe or how you express yourself, you are welcome here. Top Reasons to Choose Orlando Health – Dr. P. Phillips Hospital: Competitive Pay: Evening, nights, and weekend shift differentials offered for qualifying positions. All Inclusive Benefits: Student loan repayment, tuition reimbursement, back up elder and childcare, pet insurance, and more for full time and part time employees. Employee-centric: P. Phillips Hospital has been selected as one of the 2020 “Best Places to Work in Healthcare” by Modern Healthcare. Committed to Community: Orlando Health provides more than $450 million in total value to the community in the form of charity care, community benefit programs and services, community building activities and more. Forbes Recognizes Orlando Health as a Best-In-State Employer ​Forbes has named Orlando Health as one of America's Best-In-State Employers for 2021. Orlando Health is the top healthcare organization in the Metro Orlando area to make the prestigious list. "We are proud to be named once again as a best place to work," said Karen Frenier, vice president, Human Resources. "This achievement reflects our positive culture and efforts to ensure that all team members feel respected, supported and valued. Position Summary Responsible for routine clerical/secretarial tasks for persons in a nursing unit.

Requirements

  • High School diploma or equivalent.
  • Keyboarding skills and knowledge of Microsoft Word and Excel.
  • Knowledge of Medical terminology, or Health Unit Coordinator Certification.

Responsibilities

  • Acts as a receptionist on the unit, greeting and directing visitors, personnel and others in a courteous and informative manner.
  • Transcribes physicians’ orders promptly, accurately and completely according to policy/procedure.
  • Communicates consultation requests to physicians or therapists promptly and accurately.
  • Performs data entry and assembles, compiles, and breaks down medical records.
  • Prepare/copy designated medical record/ information for transfer to other facilities.
  • Answers phone calls, routes callers, assist in pages, and takes messages and provides routine information to callers.
  • Answers patient call lights in person or via intercom; fills request or refers to appropriate person promptly.
  • Communicate effectively in all interactions.
  • Works under the direction of the charge nurse.
  • Assists in making appointments for patients.
  • Working knowledge of office/departmental equipment.
  • Submits work orders for necessary housekeeping, maintenance, biomedical or other work orders needed.
  • Collaborate in partnership interdepartmentally to promote and provide a safe environment.
  • Utilize compassion to create a therapeutic environment.
  • Possesses excellent interpersonal skills and ability to work in a team environment.
  • Transports and delivers items, equipment, and medications (excluding controlled substances and IV chemotherapy drugs) throughout the facility.
  • May have limited access to areas storing medications.
  • Maintains pre-established par levels of all unit office supplies.
  • Assists in the stocking of both unit and office supplies.
  • Monitor time and attendance through Kronos (or timekeeping system).
  • Prioritizes workload to manage multiple priorities.
  • Ensures compliance with regulatory standards including Federal, State, local and The Joint Commission.
  • Maintains regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
  • Maintains compliance with all Orlando Health policies and procedures.

Benefits

  • Student loan repayment
  • tuition reimbursement
  • back up elder and childcare
  • pet insurance
  • Evening, nights, and weekend shift differentials offered for qualifying positions.
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