Unit Secretary - NSTU - St. Mary's Hospital

Bon Secours Mercy HealthRichmond, VA
1dOnsite

About The Position

Under general supervision, the Unit Secretary provides clerical support to the nursing unit. As a member of the nursing unit, the Unit Secretary conducts themselves to promote an organized and positive culture on the unit.

Requirements

  • High School Degree or GED
  • Possesses problem-solving skills, basic computer skills, 25 WPM typing skills with excellent communication and interpersonal skills
  • Engage with staff and patients in a professional manner
  • Ability to be proactive in a rapidly changing environment

Nice To Haves

  • Prior healthcare clerical work (preferred, not required)
  • EPIC Electronic Health Record (EHR) (preferred, not required)

Responsibilities

  • Must possess the ability to troubleshoot and resolve caller problems and specific request in a timely manner
  • Provides excellent, customer-focused service by prioritizing and navigating all internal and external calls in a prompt respectful manner from both internal customers and the community
  • Schedules discharge follow up appointments; assists in recording traumas and codes within the facility
  • Performs other administrative or clerical duties and projects as assigned
  • Other duties as assigned

Benefits

  • Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
  • Medical, dental, vision, prescription coverage, HSA/FSA options, life insurances, mental health resources and discounts
  • Paid time off, parental and FMLA leave, shot- and long-term disability, backup care for children and elders
  • Tuition assistance, professional development and continuing education support
  • Benefits may vary based on the market and employment status.
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