Unit Supervisor

Volunteers of America Minnesota and Wisconsin•Blaine, MN

9h•$55,000 - $59,000•Onsite

About The Position

Come join our life-changing team building hope, resilience and well-being as a Unit Supervisor in a Youth Residential Treatment Facility! Shift Details: Full-time – 40 hours/week Schedule: general business hours with flexibility required for a 24 hour facility, some evening and weekend hours to be expected Compensation: $55,000-$59,000 annual salary Location: Avanti - 10300 Flanders St NE, Blaine, MN 55449 About the job: Oversee unit operations to ensure high-quality, therapeutic, youth-centered care. Provide coaching, supervision, and support that builds staff capability and wellbeing to advance program outcomes, service impact, and a safe, accountable, and professional work culture.

Requirements

BA/BS or equivalent experience.
MN Statute 245I Mental Health Practitioner qualification.
At least 1 year of successful leadership experience demonstrated in the mental health field
3+ years of experience in direct care with children/adolescents experiencing emotional disturbance and/or serious mental health concerns.
Must be 21 year of age or older with a current and valid Driver’s license with an acceptable driving record

Responsibilities

Youth-Centered Therapeutic Environment Model and maintain a therapeutic, healing-focused environment that supports safety and positive youth development through trauma-informed, whole-person practices.
Lead and coach Residential Counselors to consistently apply relationship-based, dignifying approaches.
Provide real-time guidance during crisis and daily routines.
Coach and support staff in safe, approved intervention strategies emphasizing prevention, de-escalation, and post-incident learning.
Mediate conflicts using restorative, therapeutic approaches; escalate significant matters appropriately and document resolutions.
Staff Leadership, Supervision, and Development Supervise staff through 1:1s, coaching, corrective action, and performance reviews delivered with clarity, compassion, and accountability.
Invest in staff development plans and professional growth; recognize and reinforce strong performance.
Lead or participate in team meetings and collaborative problem solving; promote cross-disciplinary teamwork to maximize service impact.
Collaborate with the Program Manager to maintain accurate staffing files and schedules.
Partner with HR on payroll and personnel matters with integrity, confidentiality, and discretion.
Unit Operations, Safety, and Environment Ensure an orderly, clean, and safe living environment; complete routine walkthroughs, safety searches, and room changes while upholding youth dignity and minimizing disruption.
Manage unit supplies and inventory; follow up on maintenance requests to support safe and functional operations.
Conduct planned/random camera checks for quality assurance and incident review in alignment with policy and privacy expectations.
Documentation, Compliance, and Quality Assurance Review milieu documentation to ensure timely, accurate, and compliant records.
Uphold HIPAA, confidentiality standards, ethical conduct, and professional boundaries in all interactions.
Decision Making, Problem Solving, and Program Improvement Recommend updates to policies and procedures, and communicate changes as directed by leadership.
Contribute to short- and long-term program planning; identify risks and propose mitigation strategies to protect youth, staff, and program outcomes.
Investigate and resolve matters impacting unit operations or youth wellbeing within scope and in consultation with leadership as needed.
All other duties as assigned.