Join Our Talent Pool: Universal Banker (Future Opportunities)
About The Position
Merck Sharp & Dohme Federal Credit Union (MSDFCU) is one of the largest credit unions in Pennsylvania, committed to serving our members with better rates, outstanding service, and a member-focused approach. Since 1950, we've provided financial services that make a real difference in our members' lives. As a not-for-profit organization, we offer an environment where employees can grow professionally while contributing to the well-being of our community. We are seeking a Universal Banker to join our team! This full-time, customer-facing role combines teller responsibilities with platform banking services. The ideal candidate thrives in a dynamic, people-focused environment and is passionate about helping members enhance their financial well-being.
Requirements
- High School Diploma (required)
- 2+ years in financial services or customer service, with cash handling experience
- Strong sales and communication skills
- Comfortable with technology and using banking systems
- Strong problem-solving skills
- Ability to work well independently and as part of a team
- NMLS registration required (or ability to acquire upon hire)
Responsibilities
- Member Service: Provide exceptional service by greeting members warmly, resolving issues, and ensuring each member feels valued.
- Account Services: Open new accounts, process transactions, and provide information about our products and services to meet members' financial needs.
- Loan Originations: Process loan applications, review credit reports, and assist in closing loans (auto, home equity, personal).
- Member Education: Advise and educate members on financial products, such as loans, IRAs, and share certificates, helping them make informed decisions for their financial future.
- Teller Duties: Handle cash transactions and process member deposits/withdrawals with accuracy.
- Problem Solving: Address member inquiries and concerns, ensuring timely and effective resolution.
- Team Collaboration: Contribute to Balance Score Card goals and support team objectives.
Benefits
- Competitive Salary with performance-based increases
- Comprehensive Benefits Package (health, dental, 401k, generous PTO)
- Opportunities for Career Advancement and professional development
- Supportive, Member-Centric Work Environment
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
