Uniiversal Banker- Columbus, GA

FIRST PEOPLES BANK•Columbus, GA

3d•Onsite

About The Position

Responsible for opening new accounts, maintaining existing accounts, processing transactions on accounts, cross-selling bank products and services, and providing quality customer service to further customer relations.

Requirements

MUST BE ABLE TO PASS CREDIT AND CRIMINAL HISTORY BACKGROUND SCREENING
A strong commitment to a team culture and positive attitude is required.
One-year of related experience, preferably in a customer service role
Proven problem-solving skills and the ability to work well under supervision.
Excellent verbal, written and interpersonal communication skills required.
Must be proficient with Microsoft office programs such as Outlook, Word, and Excel.
Ability to work with all levels of management under pressure and strict deadlines.
Strong attention to detail
Excellent analytical and communication skills
Strong organizational skills and administrative skills
Ability to multi-task and work under deadlines
Ability to work a flexible schedule that will include weekends.
Reliable attendance and positive attitude

Responsibilities

Meet and greet customers displaying a friendly and welcoming demeanor.
Open and process new accounts, including DDA, savings and certificates of deposit
Demonstrates knowledge and confidence when discussing the bank's products with new and existing customers and embraces the bank's methodology of taking a consultative approach to be sure customers are aware of additional services that may benefit them
Ability to be trained and fully understand the different bank systems including but not limited to NuPoint, CenterDoc, Digital Banking, etc
Research and answer customer inquiries, quote products and rates
Assist in answering telephone calls.
Research and verify account information and resolve problems for customers as necessary.
Process teller transactions and be proficient in the use of the teller recycler, currency counter, teller capture, and cash advance equipment.
Learn and understand the navigation of various bank software systems including the ability to research and assist with technical issues related to mobile and online banking.
Comply with all Bank policy, procedures, governing laws, rules and regulations to include, but are not limited, to BSA, CIP, OFAC and Fair Lending.
Complete all assigned training in a timely manner.
Other duties as assigned.