User Experience Design Senior Advisor - Remote

Cigna HealthcareBloomfield, CT
1dRemote

About The Position

This role provides strategic and tactical design leadership for two of Cigna’s highest‑priority digital initiatives: Clearity (Find Care Modernization Project) & Coverage/Cost Transformation Responsiblities Leads experience strategy, workflows and design governance for products deemed critical by Health Plan leadership Ensures continuity and quality during accelerated roadmap delivery Lead the design of Cigna’s #1 call‑driver experience; Coverage & Cost Transformation: Directly supports an estimated $43M in annual operational savings through improved digital self‑service and reduced claims confusion Tail-Off Clearity Project (Find Care Modernization) Provides senior‑level UX expertise, aligns product/engineering/business stakeholders, and ensures designs meet accessibility, compliance, and design‑system standards Maintains continuity and institutional knowledge across Clearity and Coverage & Cost workstreams

Requirements

  • 5+ years' of UX and UI design experience in an enterprise setting
  • Experience leading end to end design including concepting, wireframing and high fidelity design delivery
  • Specialized healthcare expertise in complex benefits, claims, and navigation experiences
  • Ability to reduce reliance on external vendors
  • Proven ability to prevent rework
  • Ability to accelerate roadmap execution
  • If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload

Responsibilities

  • Leads experience strategy, workflows and design governance for products deemed critical by Health Plan leadership
  • Ensures continuity and quality during accelerated roadmap delivery
  • Lead the design of Cigna’s #1 call‑driver experience; Coverage & Cost Transformation: Directly supports an estimated $43M in annual operational savings through improved digital self‑service and reduced claims confusion
  • Tail-Off Clearity Project (Find Care Modernization) Provides senior‑level UX expertise, aligns product/engineering/business stakeholders, and ensures designs meet accessibility, compliance, and design‑system standards
  • Maintains continuity and institutional knowledge across Clearity and Coverage & Cost workstreams

Benefits

  • Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs.
  • We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays.
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