Usher, SummerStage, Central Park

City Parks Foundation • New York, NY

3d • $17 • Onsite

About The Position

Reporting to the Front of House Manager of SummerStage, Central Park, the Ushers are responsible for providing excellent customer service to guests throughout our venue in Central Park. Ushers are assigned various positions throughout the venue including: ticket scanning, VIP/Membership hospitality, seating assistants, and greeting/escorting at the entrance. Assigned positions vary from show to show.
Compensation: $17.00/hour

Requirements

• Must be 18 years or older
• Must have a minimum of one (1) year of Customer Service experience
• Excellent interpersonal and communication skills
• Maintain a professional, neat and well groomed appearance
• Extremely dependable punctual, detail-oriented, and organized
• Ability and willingness to work in a fast-paced environment
• Ability and willingness to work outdoors and in all types of weather
• Ability to stand for long periods of time
• Ability and willingness to work evening and weekend hours
• Demonstrate good judgment and a professional demeanor

Nice To Haves

• Prior customer service and/or music venue operation experience preferred
• Knowledge of City Parks Foundation and/or SummerStage a plus

Responsibilities

• Greet guests as they enter the venue and designated VIP areas
• Politely escort guests to their appropriate seating areas
• Assist and escort patrons with disabilities
• Answer audience questions regarding the venue, venue policies and amenities, performers and performance schedules
• Administer audience surveys to SummerStage attendees
• Act as ambassador for the organization, answering questions for visitors about the Festival and CPF
• Assist the Box Office staff by scanning guests’ tickets and ensuring count accuracy
• Manage audience flow within the venue and VIP areas including implementing venue policies and credential requirements
• Attend pre-event meetings and other training as assigned by the manager

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed