Utility Services Technician (Meter Services)

Summary•Vail, CO

13d•$28 - $52•Onsite

About The Position

The Eagle River Water & Sanitation District is seeking a hands-on, mechanically proficient Utility Services Technician to support our meter services team and related customer-facing field operations. In this role, you'll work closely with customers, plumbers, contractors, and internal crews to coordinate inspections, meter work, troubleshooting, and compliance activities. This is an opportunity to work in a mission-driven organization where your administrative, field, and analytical skills directly contribute to water quality and regulatory compliance in our community. This is an ideal opportunity for someone who is detail-oriented and excels at both cultivating customer relationships and performing hands-on technical work. If you take pride in doing work the right way and want a career that supports both professional growth and life outside of work, this is an opportunity to join a team that values craftsmanship, accountability, and community service. The Day to Day: This role will be full of a variety of mechanical, technical, and administrative work. The following summarizes the main duties and responsibilities of this role.

Requirements

High school diploma or general education degree (GED)
Must be able to obtain Colorado Water Distribution System Operator I and Wastewater Collection System Operator I certifications within one year of employment.
American Society of Sanitary Engineering (ASSE) 5110 - Backflow Prevention Assembly Tester certification required within one year of employment.
Mechanical aptitude and experience working with hand tools preferred.
Computer proficiency required, including basic Microsoft Office skills including Word, Outlook, PowerPoint, and Excel.
Must possess a valid Colorado driver's license, or the ability to get one within 30 days of hire.
CPR/First Aid Certification required within the first six months of employment.

Nice To Haves

Colorado Water Distribution and Wastewater Collection certification preferred.
Residential and commercial plumbing experience is beneficial.
Mechanical aptitude and experience working with hand tools preferred.

Responsibilities

Perform various technical and mechanical activities associated with installation, repair, and maintenance of the Districts’ advanced metering infrastructure (AMI).
Install, test, troubleshoot, maintain, repair, read, and program residential and commercial water meters and AMI components (e.g., radio endpoints, register modules, wiring, data collectors, repeaters).
Inspect new and existing meter assemblies and service connections for compliance and update the CIS system to ensure accurate customer and asset data.
Professionally interact with customers regarding meter readings, construction projects, delinquent accounts, and other inquiries.
Conduct timely notifications to customers regarding water service status and perform service disconnections and reconnections in cases of non-payment.
Operate customer-owned curb stops of various sizes and collect GPS location.
Maintains records of work performed by utilizing the Customer Information System (CIS) – Infinity and the Computerized Maintenance Management System (CMMS) – Cityworks or other software programs.
Demonstrates a willingness to work independently and in a team environment with a strong work ethic, integrity, and positive attitude.
Follow district safety standards.
Follows all District safety and security policies and wear personal protective equipment as required by the job duties

Benefits

Generous Time Off: New employees accrue 22 days PTO annually, increasing with tenure
Paid Holidays: 13.5 paid holidays
Paid Parental Leave: 4 weeks of paid leave for new parents
Medical, Dental, and Vision Coverage: Comprehensive plans through Cigna, Ameritas, and Superior Vision
Flexible Spending Accounts (FSA) & Health Savings Accounts (HSA): Tax-advantaged options for healthcare and dependent care expenses
Wellness Incentives: Recreation benefit of up to $800 annually for participating in self-care activities
Employee Assistance Program (EAP): Confidential support for mental health, legal, financial, and personal challenges
Gym Discounts & Pro-Deals: Access to local fitness centers and retail discounts
414(h) Retirement Plan: 5% employee contribution with up to 11.2% employer match
457(b) Retirement Plan: Optional pre-tax or Roth contributions
SmartDollar Financial Wellness Program: Tools and coaching to help you reach your financial goals
Tuition Reimbursement: Up to $3,000 annually for job-related college coursework
Housing Assistance: Monthly housing stipend of $522, employee housing (pending availability), and down payment assistance programs
Loan Programs for Ski Passes, Electric Vehicles, and Computers
Life & AD&D Insurance: Employer-paid coverage up to 3x annual salary
Short-Term & Long-Term Disability Insurance