Utility Specialist

Commerce Bank•Kansas City, MO

1d•$24 - $32•Onsite

About The Position

The main purpose of this job is to coordinate and provide processing of backup during periods of high volume and staff absences for various functions of higher complexity Essential Functions Assist leadership with analyzing daily and monthly fund valuation calculations to ensure accurate and timely Net Asset Value (NAV) pricing for Institutional Clients Assist Leadership in resolving client-related issues involving Held Away Processing to ensure accurate transaction processing and reporting Support leadership in managing client onboarding activities, ensuring all requirements, documentation, and setup steps are completed accurately and efficiently Assist department leadership to ensure processes and audits are completed timely and accurately Serve as a backup during periods of high volume and/or staffing deficiencies Train and develop team members in the assigned area of procedures and knowledge behind the procedures Learn tasks independently using a wide variety of systems and procedures Perform analysis on department data to identify trends and root causes to enhance the overall client experience Independently assist department leadership with reporting as needed Perform other duties as assigned

Requirements

Intermediate knowledge of banking industry and wealth management operations, including best practices and regulations of reconciliations
Strong analytical and critical thinking skills with ability to solve challenging issues and make decisions
Ability to train team members on department processes
Ability to think strategically with a growth mindset and look for ways to streamline processes for efficiency
Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills
Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
Intermediate level proficiency with Microsoft Word, Excel, Teams, and Outlook
Associate’s degree or equivalent combination of education and experience required
2+ years financial services industry related experience required
Level of role is determined by knowledge, experience, skills, abilities, and education

Responsibilities

Assist leadership with analyzing daily and monthly fund valuation calculations to ensure accurate and timely Net Asset Value (NAV) pricing for Institutional Clients
Assist Leadership in resolving client-related issues involving Held Away Processing to ensure accurate transaction processing and reporting
Support leadership in managing client onboarding activities, ensuring all requirements, documentation, and setup steps are completed accurately and efficiently
Assist department leadership to ensure processes and audits are completed timely and accurately
Serve as a backup during periods of high volume and/or staffing deficiencies
Train and develop team members in the assigned area of procedures and knowledge behind the procedures
Learn tasks independently using a wide variety of systems and procedures
Perform analysis on department data to identify trends and root causes to enhance the overall client experience
Independently assist department leadership with reporting as needed
Perform other duties as assigned