UX Copywriter

CapTech Consulting • Charlotte, NC

19h

About The Position

CapTech’s Customer Experience (CX) team seeks a talented, part-time hourly copywriter with strong editing skills and the ability to create on-time, on-target copy for web, mobile, and digital interfaces.
This could be the right opportunity for you if:
You possess proven copywriting and editing skills, including UX copywriting best practices and writing for digital platforms, various types of content, and writing for internal and/or target audiences
You understand content marketing principles, including brand tone and voice. While following the tone and voice of client brands, you also drive innovation, taking that brand voice to new platforms and applications
You understand how to work side-by-side your UX and design partners, contributing content strategy as well as copy as you help the team drive toward a successful delivery of the entire experience
You understand fundamental technical considerations related to delivering dev-ready assets
You are a self-starter, yet able to take feedback from clients and direction from Content Managers and Creative Directors, all while collaborating closely with the entire project team
You are detail-driven with the ability to support and deliver work at the highest quality standards on or ahead of deadline

Requirements

• A portfolio that showcases excellent web, mobile, and digital interface copy for projects for which you were the copywriter
• Passion for writing concise, actionable, and universally understood headlines, subheads, body copy, and calls to action that engage and motivate people
• Advanced proficiency with content creation tools like Microsoft Word and PowerPoint
• Ability to collaborate with visual designers on typography, color, and layout
• Proven ability to communicate concepts and solutions clearly and to present them in tandem with visual designs, using sketches, wireframes, storyboards, and high-fidelity mockups
• Interest in seeking coaching and mentoring from colleagues with advanced content writing and UX expertise
• Flexibility to attend key CX and client meetings and trainings
• Flexibility when working through copy revisions, from initial brainstorming to execution and refinement
• Robust prioritization skills for meeting deadlines and collaborative work
• Experience editing and/or proofing quickly and within tight deadlines
• 2+ years of professional experience
• 4-year+ degree, B.A. in English, Communications, Journalism, or other similar field of study

Nice To Haves

• Experience in a consulting or digital agency context
• Experience writing or editing copy within InVision, Adobe Acrobat, and GatherContent

Responsibilities

• CX project creative, content, research, and support, which may include both internal and client branding, marketing, and content writing
• Collaborating in project teams by participating in design and UX activities and supporting the development of various deliverables

Benefits

• Alongside our suite of traditional benefits encompassing generous PTO, health coverage, disability insurance, paid family leave and more, we’ve launched extended benefits to help meet our employees’ needs.
• Learning & Development – Programs offering certification and tuition support, digital on-demand learning courses, mentorship, and skill development paths
• Modern Health –A mental health and well-being platform that provides 1:1 care, group support sessions, and self-serve resources to support employees and their families through life’s ups and downs
• Carrot Fertility –Inclusive fertility and family-forming coverage for all paths to parenthood – including adoption, surrogacy, fertility treatments, pregnancy, and more – and opportunities for employer-sponsored funds to help pay for care
• Fringe –A company paid stipend program for personalized lifestyle benefits, allowing employees to choose benefits that matter most to them – ranging from vendors like Netflix, Spotify, and GrubHub to services like student loan repayment, travel, fitness, and more
• Employee Resource Groups – Employee-led committees that embrace and incorporate diversity and inclusion into our day-to-day operations
• Philanthropic Partnerships – Opportunities to engage in partnerships and pro-bono projects that support our communities.
• 401(k) Matching – Generous matching and no vesting period to help you continue to build financial wellness

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level