UX Designer, Service Experience

Natera

8h • Remote

About The Position

As part of Natera’s UX Design & Research team, you will work closely and collaboratively with your product and development partners to create outstanding experiences for our internal operations team

Requirements

• 3+ years professional experience in UI/UX Design
• A portfolio showcasing 2-3 projects you are particularly proud of
• Contributed to and used Design Systems at scale
• Experience designing complex enterprise applications
• A passion for the design craft that drives you to produce refined deliverables
• Collaborated closely with Product Managers and Software Developers throughout the product development lifecycle.

Nice To Haves

• Experience in healthcare or bio-tech
• Conducted User Research with sensitive populations

Responsibilities

• Design and ship impactful products
• Collaborate with your product partners to explore ways to deliver new features while meeting the team’s business objectives
• Create workflows, wireframes and high-fidelity designs that capture possible solutions to product requirements
• Draw sketches, illustrations and storyboards to represent complementary dimensions of the experience you envision
• Conduct User Research to understand both the patients and the providers’ experience and identify friction points and areas of improvement
• Support your engineering partners throughout the development lifecycle to ensure a smooth and timely delivery of features
• Jointly define the quantitative and qualitative metrics used to assess the quality of design deliverables and guide further iterations
• Grow Natera Design System by creating new components
• Refine the processes that drive our work to establish Natera Design Team as a reliable and predictable partner to our stakeholders

Benefits

• Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents.
• Natera employees and their immediate families receive free testing in addition to fertility care benefits.
• Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more.
• We also offer a generous employee referral program!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed