About the position
We are seeking a thoughtful and experienced UX Product Researcher to join our team in supporting the global mission of The Church of Jesus Christ of Latter-day Saints. In this role, you will plan, conduct, and share research that informs the design of a wide range of Church products-from mobile and web applications to curriculum, visitor centers, and more. You'll collaborate with cross-functional teams to improve user experiences and ensure products meet the needs of members and users around the world. You may be asked to mentor and train others on UX research methodology. Your work will directly support Church leaders and administrators in making informed, inspired decisions. This position supports the Correlation Research Division's assignment to provide timely, relevant, and reliable information to General Authorities and Church administrators to help them respond to the diverse challenges and opportunities of the Church of Jesus Christ of Latter-day Saints as it shares its message throughout the world. We especially welcome applicants who bring multilingual fluency and cross-cultural sensitivity to the needs of cultures outside the US and Canada, as we strive to serve a diverse, global Church. Individuals hired in this role may be asked to temporarily relocate (1-2 years) to an area of the Church outside the US and Canada to support global research efforts.
Responsibilities
- Design and execute user research using a variety of methods-including interviews, observations, focus groups, usability testing, surveys, and fieldwork-tailored to specific audiences and goals.
- Analyze and synthesize qualitative and quantitative data into clear, actionable insights that answer research questions and inform decisions.
- Collaborate with cross-functional teams to integrate research into the product development lifecycle.
- Lead and contribute to research projects, including planning, documentation, and coordination of timelines, deliverables, and team contributions.
- Consult with internal partners to understand research needs, provide guidance, and deliver impactful findings.
- Mentor and support peers in research methods and best practices, fostering a culture of empathy, curiosity, and continuous learning.
- Manage relationships with external vendors, ensuring quality and alignment with project goals.
- Support global research initiatives, which may include temporary international assignments to better understand and represent diverse user needs.
Requirements
- Master's degree is recommended in psychology, sociology, anthropology, cognitive science, instructional design, user experience, or other social science fields.
- Three to seven years of experience (master's +3) conducting various research methodologies in a professional setting.
- Experience with both qualitative and quantitative methods.
- Candidates with less experience are encouraged to apply but may be hired at a lower grade level.
Nice-to-haves
- Native or fluent proficiency in a language other than English is highly valued and essential for supporting global research efforts.
