UX UI Design Manager

About the position

The UX/UI Design Manager is responsible for delivering exceptional design solutions for the various digital platforms and brands owned by HCA. This role will manage the design process from concept to execution, ensuring that the user experience and interface design meets exceptional standards of quality, usability, and aesthetics and collaborate with product owners, developers, and other stakeholders to create engaging, user-friendly designs that align with marketing and business objectives. In addition, this role will proactively engage and collaborate with business leaders at HCA, global headquarters, and local OEMs to ensure alignment for UX/UI design strategies, brand alignment, and effective execution.

Responsibilities

• Collaborate with various business stakeholders to define and deliver UX design and UI solutions that align with the overall product roadmap and support the realization of corporate objectives.
• Translate business and user needs into innovative design strategies, workflows, wireframes, and high-fidelity prototypes.
• Promote and drive user research and usability testing to gather insights, validate design decisions, and iterate on solutions that meet user needs and enhance the user journey.
• Champion design best practices and advocate for the end user within the organization.
• Manage the design process from concept to execution ensuring high-quality experiences, usability, and brand alignment across relevant digital products and platforms, such as the dealer portals, external websites, and mobile apps.
• Develop and maintain style guides, systems, and best practices to support scalable, cohesive design execution.
• Manage relationships with external creative agencies and vendors, whenever applicable, to ensure deliverables align with brand standards, project goals/timelines, budget, quality reviews and user experience best practices.
• Organize, prepare briefing materials (slides, mockups, user flows and/or design rationale) and facilitate meetings with vendors.

Requirements

• Minimum 5-7 years relevant design experience for cross-channel user experience.
• Strong portfolio showcasing a range of UX/UI design work across multiple digital platforms.
• Experience working in an Agile development environment, collaborating with cross-functional teams to deliver high-quality products.
• Prior experience managing relationships with creative agencies preferred.
• Prior experience working within automotive finance preferred.
• Familiarity with HTML/CSS/JavaScript/React desirable.
• Familiarity with photo editing or video editing preferred.
• Bachelor's degree required in Design, Human-Computer Interaction, Marketing, Psychology, Computer Science or related field.
• Certifications in user experience a plus.
• Deep understanding of user-centered design principles, user research methodologies, usability testing, interaction design, and information architecture.
• Demonstrated experience with design and prototyping tools, such as Adobe Creative Suite, Sketch and/or Figma.
• Knowledge of the automotive or automotive finance industry.
• Excellent communication and interpersonal skills to work effectively with various stakeholders and present to varied audiences.
• Ability to identify and solve complex problems related to UX design with keen attention to detail.
• Knowledge of accessibility standards, responsive design principles, and current UX/UI design trends.
• Familiarity with design tools (e.g., Sketch, Figma, Adobe XD) and digital marketing technologies (e.g., web, mobile, email, etc.).
• Understanding how UX design can bring value to business goals and objectives.
• Proven critical thinking, problem solving skills for strategy formulation.
• Excellent organizational and prioritization skills.

Benefits

• Medical, Dental and Vision plans that include no-cost and low-cost plan options.
• Immediate 401(k) matching and vesting.
• Vehicle purchase and lease discounts plus monthly vehicle allowances.
• Paid Volunteer Time Off with company donation to a charity of your choice.
• Tuition reimbursement.