Valet Parking Attendant - Charlottesville, VA

Parking Management Company•Charlottesville, VA

1d•Onsite

About The Position

As a Valet Attendant, you are more than just someone who parks cars - you are the first impression and the final goodbye. You create a welcoming, professional experience for every guest from the moment they arrive until they depart. In this role, you will safely and efficiently park and retrieve vehicles while delivering exceptional customer service with energy, confidence, and attention to detail. Your ability to move quickly, communicate clearly, and maintain a polished presence directly shapes the guest experience. If you enjoy being active, working outdoors, interacting with people, and being part of a fast-paced hospitality environment, this position offers the opportunity to earn competitive pay plus tips while building valuable customer service skills. Every shift is an opportunity to make someone’s day better - and represent the highest standards of safety, professionalism, and hospitality.

Requirements

High school diploma or general education degree (GED)
Customer service experience preferred; customer service attitude and a willing, helpful demeanor is mandatory.
A valid driver’s license and reliable transportation are required for this role, along with maintaining an acceptable motor vehicle record with no more than three moving violations within a three-year period.
Candidates must also pass and maintain a clean background check.

Responsibilities

Conduct vehicle damage inspections and document parking locations on claim tickets.
Safely and efficiently park and retrieve guest vehicles while adhering to proper key handling procedures. Follow all safety protocols to maintain personal and vehicle security.
Maintain compliance with attendance and timekeeping policies, including clocking in/out for shifts and breaks and accurately reporting tips.
Keep valet areas clean, organized, and presentable always.
Handle challenging situations with professionalism, resolve problems promptly, and ensure high-quality service. They balance individual responsibilities while fostering a positive team environment, supporting colleagues, and recognizing team accomplishments.
Maintain regular attendance, adhere to company policies, and uphold PMC standards for safe and efficient parking operations. Arrive on time, in full uniform, and properly groomed before clocking in.
Perform other tasks as needed to support the company’s operational goals, while remaining flexible and responsive to changing business needs. Attend the required staff meetings and complete all assigned training modules on time.