Valet Technician - $20 per hour plus tips

Alterra Mountain Company • Telluride, CO

5d • $20 • Onsite

About The Position

Valet technicians are the face of Ski Butlers at our on-site hotel service center locations. This role aims to provide a seamless experience for all hotel guests using the hotel’s skier services. From arrival to departure, valet technicians' welcome guests to the resort, store their equipment for daily use, work with hotel team members and create a genuine, personal hospitality experience unlike any other.

Requirements

• Expect weekend and holiday work.
• Daily operations broken into morning and evening shifts.

Nice To Haves

• Previous hospitality experience preferred, not required!

Responsibilities

• Uphold brand standards through exceptional customer service while meeting our Key Customer Requirements: KCR #1: On Time – arriving within 5 minutes of the agreed upon time KCR #2: Communication – setting clear expectations around the entire scope of service and meeting hotel service standards KCR #3: Provide timely, accurate placement and retrieval of guest's skis and other related stored equipment
• Support: assist guests with fitting and adjusting Ski Butlers equipment as needed
• Assist guests with relevant information regarding resort operations, meeting areas, on-site hotel amenities, transportation and local mountain town knowledge
• Setting up the next shift and future team members for success
• Enhance the overall skier experience
• Basic ski/snowboard tuning, waxing and general equipment maintenance
• Making/Answering customer phone calls and face-to-face questions with a positive and inviting tone of voice
• Anticipating guest needs
• Snow removal
• Re-stock amenities
• Ability to work confidently in a fast-paced environment

Benefits

• Free Alterra Mountain Company Employee pass: Unlimited access to all AMC owned resorts
• Ability to upgrade to full Ikon Pass at heavily discounted rate
• Ability to ski everyday
• Barring blackout dates at Deer Valley
• Access to 645+ industry discounted brands through Expertvoice
• Discounted access to Rossignol/Dynastar/Lange equipment
• 401K benefit and match for ALL staff members over 18 years old

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed