Van Monitor ( Department 900)

Bridgewell • Lynn, MA

3d

About The Position

Bridgewell strengthens communities by providing an unmatched range of social and human services that empower people with disabilities and other life challenges to live safe, self-directed, and productive lives. Bridgewell delivers support through community housing, day programs, outpatient treatment, recovery services, education, and employment training. We're committed to helping people in need, from those with autism to people with substance use disorders, become engaged members of their communities. Bridgewell is also the industry leader in developing innovative offerings in response to unmet or emerging needs.
Our employees take pride in making every day count to its fullest. They are committed to adding value to the lives of the people we support, and they bring energy, ideas, and a passion for service. Does this describe you? Then please consider joining our incredible team!
Connecting People with Possibilities
Mission: Bridgewell inspires hope and empowers people experiencing life challenges to achieve their fullest potential.
Summary: The Monitor ensures that individuals with disabilities are boarding and unloading from vans safely and are required to engage with people served during transit and monitor them for medical and behavioral issues during transport.

Requirements

• A minimum of a High School Diploma or GED is required.
• Must be 19 years of age or older.
• Ability to interact with patience and sensitivity in all contact with individuals, residential staff, parents, and facility staff.
• Requires acceptable annual CORI according to Bridgewell policy and a fingerprint-based national criminal background check per DDS regulations and policies.
• A Drug Screen and physical must be conducted as soon as possible after a successful interview; regular employment is contingent upon acceptable results according to Bridgewell policy.
• While performing the duties of this job, the employee is frequently required to enter and exit a vehicle and sit for extended periods if in traffic or during transit.
• The employee must be able to lift and/or move a minimum of 20 but preferred up to 50 pounds.
• Must be able to drive a 12-passenger van and/or a handicap-accessible van and manually operate the lift when necessary.
• Must have a normal range of eyesight with or without corrective lenses.
• Must have a normal range of hearing with or without corrective equipment.

Nice To Haves

• Previous experience working with individuals with disabilities is preferred.
• A driver's license is preferred.

Responsibilities

• Assist all passengers in entering and exiting the vehicle from inside the vehicle and ensure all passengers have properly secured seatbelts and/or are secured in their wheelchairs (if applicable).
• Interact with patience and sensitivity in all contact with passengers, family members, staff, and others, while ensuring a positive passenger experience for those in your care.
• Be familiar with any conditions or behavioral issues that any individuals may have to be able to assist them
• Operate the vehicle and vehicle equipment at all times within all federal, state, and local laws and in a manner that ensures the safety of passengers
• Be familiar with routes and locations of all houses, day facilities, and emergency locations
• Assist with vehicle maintenance including but not limited to routine cleaning of exterior and interior of vehicles and weather-specific needs (ie. winter snow removal). Complete safety inspections.
• Maintain and carry emergency fact sheets for all passengers, ensure route schedules and written directions are present, and report any issues to the dispatcher and/or your supervisor immediately.
• Complete the vehicle safety checklist before beginning your assigned route. Ensure signage in rear windows reflects accurate occupancy status at the beginning and end of routes. Complete the attendance and mileage sheet after completion of each route and report any issues to the dispatcher and/or your supervisor immediately. Verify all passengers off the van at the end of each shift.
• Immediately notify the dispatcher and/or your supervisor of any variance in route time exceeding 15 minutes.
• Complete incident reports, as required, per the Bridgewell Incident Reporting Policy and Procedures.
• Maintain all required certifications (i.e. First Aid, CPR, OSHA, PABC Tier 1, etc).
• Other duties as assigned.

Benefits

• Excellent health benefits-medical, dental, vision. We believe our benefits package is one of the most competitive.
• Generous paid time off includes your birthday (that's right, we even give you your birthday off!)
• A collaborative work environment that values new insight and personal contributions
• With over one hundred programs in the North Shore, Lowell, and Merrimack Valley we provide excellent opportunities for training and development
• Additional compensation for on-call rotations
• Opportunities for professional development and growth

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED