Vendor Delivery Manager, Senior Associate

JPMorgan Chase & Co. • Wilmington, MA

2d

About The Position

Join Consumer Banking’s deposit team serving 28M+ customers nationwide. We are shaping the future of checking by bringing major innovations to everyday banking. This is a high‑visibility initiative with firmwide partnership, fast decision cycles, and real ownership over outcomes.
As a Vendor Delivery Manager Senior Associate in Consumer Deposits you should demonstrate a structured approach, keen attention to detail, a focus on quality, high energy, and adaptability in a fast-paced, deadline-driven environment. You will be a strong collaborator, and represent the team with professional courtesy and expertise, consistently delivering impeccable work.
You will utilize your exceptional organizational skills, effective communication, initiative, sound decision-making and the ability to manage relationships across internal and external partners.

Requirements

• 3+ years of financial service experience in operations, data handling, and business analytics related functions
• Bachelor’s degree with major in accounting, finance or economics, business administration, or risk management
• Candidates should be action oriented with a focus on results, display strong analytical skills, be able to assess and clearly articulate complex ideas and possess creativity
• Strong interpersonal, communication skills (both oral and written)
• Strong proficiency in Microsoft Office and LLM Suite

Responsibilities

• Cultivate professional relationships across a matrixed environment
• Identify, analyze and report key risk indicators and conduct studies to enhance effectiveness of operational practices, including using data to inform decisions.
• Understand key business functions / knowledge of regulation surrounding business
• Communicate and present effectively to stakeholders and partners
• Demonstrate exceptional interpersonal skills including collaboration and relationship building
• Work autonomously managing competing priorities to achieve the most effective result and able to make subjective and informed decisions based upon output
• Evaluate design and operating effectiveness of management and business processes
• Design new functionality to enhance the existing ecosystem
• Monitor adherence to policies and procedures and analyze impacts with guidance for identifying and implementing solutions/corrective action.
• Participate in, and where needed, implement cross functional initiatives to drive efficiencies.

Benefits

• competitive total rewards package including base salary determined based on the role, experience, skill set and location
• Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions
• comprehensive health care coverage
• on-site health and wellness centers
• a retirement savings plan
• backup childcare
• tuition reimbursement
• mental health support
• financial coaching

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level