1) Vendor Fiber Delivery (VFD) Review the VFD handoff package from the network build/delivery team and confirm it is complete/consistent before proceeding. Validate readiness artifacts (e.g., diagrams, CID/mapping consistency, rack assignments, test/FC info, LOAs where applicable) and document gaps clearly in workstream comments. Create the EDP needed for FOC/FC testing handoff when the workflow calls for it. Perform required “update DB” steps per SOP (location/records updates) and keep the workstream current with frequent progress notes (at least weekly if no movement). 2) Cross Connects (XC) For AMER POP sites/huts : receive the signal from the VFD process to proceed with XC ordering; once approved by the FTE owner, complete the connection work and update records. Execute XC workflow steps such as: design received/reviewed, demarc assignment, ordering, tracking vendor completion, and attaching completion evidence. Complete GAUDI XC record creation/updates; if required data is missing, block with the appropriate reason code and document why (common when router/interface details aren’t available yet). Typical Interfaces / Partners FTE Backbone Optical engineers (QC/approval points and escalations) COLO/fiber vendors (ordering, scheduling, completion notices) Data center or site services teams (for DC-side coordination and splicing/landing activities when applicable) Core Skills (Level 1) Strong process adherence and documentation (workstream comments, evidence attachments, weekly updates). Working knowledge of LOAs, demarcs, rack/panel/port concepts, and XC lifecycle. Ability to identify inconsistencies in handoff packages and escalate early.
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Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees