Vendor & Records Management Coordinator

Dover Federal Credit Union • Dover, DE

7d

About The Position

The Vendor & Records Management Coordinator partners with business lines across the credit union to manage vendor relationships and contracts from onboarding through termination. The position supports day-to-day operational activities related to vendor oversight and monitoring, including administration of the third-party vendor management platform and ensuring all vendor documentation is complete, current, and accurate. Responsibilities also include supporting ongoing risk assessments, contract monitoring, and regulatory compliance efforts. This coordinator works closely with internal stakeholders, vendors, and the credit union’s third-party vendor management provider to maintain a safe, sound, and compliant vendor management program aligned with NCUA guidance and internal policies.

In addition, the Vendor & Records Management Coordinator supports the credit union’s enterprise record retention program by coordinating record retention practices, maintaining retention schedules within designated systems, and supporting consistent, compliant recordkeeping across departments in accordance with credit union policy and regulatory requirements.

Requirements

• Associate’s or Bachelor’s degree in Business, Finance, Risk Management, Information Systems or related field preferred.
• 2 – 3 years of experience in vendor management, risk management, compliance, operations, or a related function required.
• Experience in a credit union or financial institution is strongly preferred.
• Familiarity with third-party risk management platforms and concepts, record retention principles, document lifestyle management, and regulatory recordkeeping requirements in a financial institution preferred.
• Strong professional interpersonal and organizational skills, with the ability to effectively interact and collaborate with key business partners at all levels of the Credit Union.
• Demonstrated ability to manage multiple deadlines while maintaining strong attention to detail, including persistent and timely follow-up with vendors and internal business owners.
• Proficiency in Microsoft Office, including Excel, Word, and Outlook.
• Independently set priorities to meet the needs of DFCU and achieve the needed results.

Responsibilities

• Vendor Management Platform Administration
• Ongoing Vendor Monitoring & Oversight
• Contract & Lifecycle Management
• Reporting & Documentation
• Policy & Regulatory Support
• Record Retention & Document Governance
• Coordinate process improvements with other departments to enhance efficiencies within the credit union.
• Responsible for managing risks specific to related job functions with an expectation to make and support risk-informed decisions and remain diligent in identifying emerging risks that could jeopardize the success of the Credit Union.
• Any other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree