Venue Sales & Operations Manager

Hightop Hospitality Catering•Saint Paul, MN

1d•$55,000 - $60,000•Onsite

About The Position

Hightop Hospitality is seeking a Venue Sales & Operations Manager to join our growing venue and catering division. This is an on‑site, full‑time, hands‑on role responsible for all venue sales activity and day‑to‑day event execution at a primary venue, while supporting other Hightop Hospitality venues and catering teams as needed. Our ideal candidate is a motivated and confident, hospitality‑focused professional who thrives at the intersection of venue sales, operational execution, and client relationships. You will be accountable for the full event lifecycle and overall client experience, while consistently meeting venue booking goals. This role is ideal for a hospitality professional who enjoys accountability, building client relationships, and being hands‑on in delivering memorable events.

Requirements

Experience in venue sales, event sales, or venue/event management with demonstrated success in booking and executing events
Strong attention to detail with the ability to manage contracts, timelines, and event details accurately
Proactive, solution‑oriented mindset with the ability to anticipate client, guest, and operational needs
Demonstrated problem‑solving skills with the ability to remain calm, professional, and guest‑focused when navigating last‑minute changes or challenges
Strong organizational skills with the ability to manage multiple events simultaneously
Professional communication skills, both verbal and written
Ability to stand for extended periods of time
Ability to lift up to 40 lbs occasionally (event setup and teardown)
Full‑time availability to work onsite, with a schedule that regularly includes nights and weekends

Responsibilities

Meet or exceed monthly and annual venue booking goals
Serve as the primary point of contact for all sales inquiries and venue tours
Create and present venue availability, proposals, and contracts to prospective leads
Actively sell venue offerings, catering services, and event enhancements
Plan and execute sales‑focused marketing events such as open houses, wedding fairs, and tours
Capture and submit event highlights, visuals, and content ideas to support social media and marketing efforts
Oversee event planning, coordination, and on‑site day‑of‑event execution
Manage day‑to‑day venue operations, including timelines, layouts, and event logistics
Serve as the primary client contact throughout the planning process, event day, and post‑event follow‑up
Coordinate and partner with Hightop Hospitality catering teams, vendors, and internal partners to ensure seamless events
Lead by example to create a professional, client‑ and guest‑focused environment for staff and vendors
Assist with event setup and teardown as needed
Complete weekly and monthly sales and operations reporting
Maintain accurate booking, revenue, and event documentation
Complete post‑event follow‑ups and report feedback to the Venue Director
Uphold brand standards, service quality, and operational consistency
Support Hightop Hospitality venues and catering teams as needed