Vertafore BenefitPoint Systems Training Specialist (Remote)

Patriot Growth Insurance Services and Partner Agencies • Fort Washington, PA

1d • $75,000 - $115,000 • Remote

About The Position

The Vertafore BenefitPoint Systems Training Specialist delivers high-quality system and workflow training to support adoption, consistency, and operational excellence across the organization. This role primarily drives ongoing training, reinforcement, and proficiency validation to ensure consistent and effective system usage, while providing support during AMS conversions and system implementations as needed. They ensure employees understand not only how to use the system, but how workflows connect to compliance, documentation quality, and overall performance. This is a full-time, fully remote position.

Requirements

• 3+ years of experience working with and training on Vertafore BenefitPoint and related tools such as Employee Navigator and Zywave
• Strong understanding of end-to-end insurance workflows and their impact on accounting, servicing, and compliance
• Experience designing and delivering role-based training curricula for diverse audiences
• Proficiency with LMS platforms (LMS365 preferred) and content delivery tools such as SharePoint
• Excellent communication, organization, and problem-solving skills
• Ability to manage multiple priorities and adapt training approaches to various learning styles

Responsibilities

• Deliver in-person, virtual, and individualized training for new hires, acquired agency staff, and existing employees.
• Drive ongoing training, reinforcement, and proficiency validation to ensure consistent and effective system usage.
• Provide support during AMS conversions and system implementations as needed.
• Teach full role-based workflows with emphasis on efficiency, documentation quality, compliance standards, and E&O best practices.
• Teach full role-based workflows, emphasizing efficiency, documentation quality, risk mitigation, and E&O best practices
• Develop and maintain training materials including guides, videos, job aids, and structured learning paths
• Assess skill gaps and evaluate training effectiveness through feedback and performance metrics
• Partner with leadership, operations, and system teams to ensure alignment between systems, SOPs, and real-world execution
• Provide post-training support to strengthen adoption and user confidence

Benefits

• Medical, Dental, and Vision Benefits
• Flexible Spending Account (FSA) and Health Savings Account (HSA) and Commuter Transit Programs
• Company paid Short-Term Disability, Long-Term Disability and Group Term Life
• Company paid Employee Assistance Program
• Paid Parental Leave
• Paid holidays
• Personalized PTO
• 401 (k)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed