Veterinary Client Care Specialist

Ethos Veterinary Health • San Marcos, CA

10d • $21 - $24

About The Position

As a Client Care Specialist, you’ll be a trusted guide for pet families during stressful and emotional moments. You’ll work closely with doctors and technicians to ensure clear communication, smooth patient flow, and an exceptional client experience.

Requirements

• 2+ years of veterinary experience (GP, ER, or specialty required)
• Strong communication and organizational skills
• Calm, professional demeanor in fast-paced environments

Responsibilities

• Welcome clients and check in patients
• Manage high-volume phone calls and client updates
• Support estimates, check-outs, and financial transactions
• Communicate compassionately during urgent situations
• Partner with technicians and doctors to maintain workflow

Benefits

• Medical, dental, vision, life, and disability insurance
• 401(k) with employer contribution
• PTO and sick time
• Employee Assistance Program
• 75% employee pet discount

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed