Veterinary Client Care Specialist

Ethos Veterinary HealthSan Marcos, CA
10d$21 - $24

About The Position

As a Client Care Specialist, you’ll be a trusted guide for pet families during stressful and emotional moments. You’ll work closely with doctors and technicians to ensure clear communication, smooth patient flow, and an exceptional client experience.

Requirements

  • 2+ years of veterinary experience (GP, ER, or specialty required)
  • Strong communication and organizational skills
  • Calm, professional demeanor in fast-paced environments

Responsibilities

  • Welcome clients and check in patients
  • Manage high-volume phone calls and client updates
  • Support estimates, check-outs, and financial transactions
  • Communicate compassionately during urgent situations
  • Partner with technicians and doctors to maintain workflow

Benefits

  • Medical, dental, vision, life, and disability insurance
  • 401(k) with employer contribution
  • PTO and sick time
  • Employee Assistance Program
  • 75% employee pet discount
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