Veterinary Clinic Assistant

PetIQ•Alameda, CA

9h•Onsite

About The Position

California passed a law (Senate Bill (SB) 669) allowing a registered veterinary technician (RVT) to provide preventative care services under the indirect supervision of a veterinarian.   While the veterinarian is off site and providing support remotely, they are still providing full supervision to the VIP Petcare team! What does this mean? A Registered Veterinary Technician (RVT) will work with pet parents to decide what care best fits their pet’s needs, whether that’s from one of our vaccine packages or by choosing from our individual services. With our focused services we offer vaccines, single dose flea/tick and/or heartworm prevention, kitten/puppy packages, adult pet packages, and much more. Please visit our website for the full list of services and costs. Due to the change in the structure of the clinic, if the pet has any medical concerns (issues with ears, eyes, skin, stomach, etc.), they will need to be seen by a veterinarian at a full-service hospital.  However, VIP Petcare Rockridge in Oakland does have a veterinarian on staff for minor medical needs. No appointment is required! Walk in to get in line or sign up online to save a spot.   Start your pet’s wellness journey off on the right paw. With a current physical evaluation, we offer: Vaccines (all cat and dog options available) Single dose flea/tick and/or heartworm prevention (single doses are only available due to dispensing limitations and administration laws for prescription medications by RVTs) Kitten/puppy/adult pet packages Heartworm/tick born disease exposure tests Feline Retroviral Test (FeLV/FIV) Intestinal parasite screens (fecal test) With a current Rabies vaccine (no evaluation needed), we offer: Nail trims Microchips Anal glands Ear cleanings PetIQ provides convenient and affordable pet health and wellness products and veterinary services to pets and their families through retail and ecommerce channels across the country. We are advocates for pet parents, because we believe that all pet parents should be able to provide necessary care that enhances the lives of their pets.

Requirements

Must be 18 years of age or older
Must be able to work weekends, varied weekdays and times
Reliable transportation to and from work
Present professional appearance and positive conduct
Punctuality and dependability highly valued
Some outdoor clinic work and activities may be necessary
High School Diploma or equivalent required
Ability to perform the essential job functions consistently safely and successfully with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards
Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards
Must be able to lift and carry up to 50 lbs

Nice To Haves

Previous customer service sales experience
Navigate computer software (iPad, Bluetooth devices and more)
Strong organizational, problem-solving, and analytical skills
Ability to work within a team to meet team goals and objectives
Ability to adapt to changing priorities

Responsibilities

Collect payment, dispense and label medication, and review discharge paperwork with pet parents
Safely restrain / hold pets for wellness procedures including vaccines, nail trims and microchipping
Collect and prepare blood and fecal samples for laboratory testing
Make recommendations for services and products to every pet, every time, based on the pet’s lifestyle and an understanding of canine and feline diseases
Maintain a clean and sanitary work environment by disinfecting surfaces and equipment between each pet
Ability to execute inventory processes by maintaining accurate product counts and managing expiration dates for vaccines and products
Promote a culture of safety in your clinic and live our values while reinforcing our brand promise with pet parents, partners, and team members
Provide customer service to pet parents by answering questions and assisting them through the clinic process
Achieve goals as set by your manager including dollars per pet, pets per clinic, preferred product and microchips sold
Scan pets for microchips
Prepare canine and feline vaccines
Establish and maintain effective relationships with pet parents and partners
Other duties as assigned