Veterinary Practice Manager

Innovetive Petcare • Houston, TX

2d

About The Position

As our Practice Manager , you will oversee the day-to-day operations of a busy veterinary hospital while working closely with our DVMs to ensure both medical excellence and operational efficiency . You will be responsible for building strong relationships, coaching performance, and ensuring accountability across all roles—including veterinarians.

Requirements

• Bachelor’s degree in Business or a related field (preferred)
• 3–5 years of experience in a management role , including strong customer service experience
• Proven supervisory and leadership experience with the ability to influence and guide veterinarians and staff
• Strong leadership presence with a high level of emotional intelligence
• Excellent verbal and written communication skills
• Ability to delegate effectively and drive results through team members
• Positive interpersonal skills; works well in a collaborative, team-oriented environment
• Strong time management skills , adaptability, and flexibility in a fast-paced setting
• Intermediate computer skills, including Microsoft Office , and ability to quickly learn practice management software (e.g., Avimark, ezyVet, Cornerstone)

Nice To Haves

• Experience in a veterinary or medical practice setting with increasing responsibility (highly preferred)

Responsibilities

• Lead and manage all hospital operations, including staffing, scheduling, workflow, and financial performance
• Partner directly with veterinarians to drive productivity, compliance, and medical quality standards
• Confidently address performance issues with doctors and staff, providing coaching, feedback, and accountability
• Develop and implement strategies to improve revenue, client experience, and patient care outcomes
• Monitor KPIs, budgets, and P&L to ensure the hospital meets financial goals
• Recruit, train, and retain a high-performing team
• Foster a culture of collaboration, respect, and continuous improvement
• Ensure compliance with all veterinary regulations, safety standards, and protocols
• Handle client concerns and escalations with professionalism and urgency

Benefits

• 401(k) with company match
• Dental Insurance
• Health insurance
• Vision Insurance
• Paid Time Off (PTO)
• Employee discounts
• Training and career development

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 11-50 employees