Veterinary Receptionist/Assistant
About The Position
Prairie Lane Veterinary Hospital is hiring a full-time veterinary receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care. What to Expect As you join our team, expect to be supported in your work and home life with: All the benefits you deserve for full-time employees—medical, dental, vision, retirement—plus an employee pet discount because we know your pets are family, too. Paid time off for full-time employees. Take the time you need to recharge Salary: $16.00 - $18.00 per hour, determined by the candidate's skills, experience, and qualifications.
Requirements
- Previous experience as a veterinary receptionist or medical office assistant preferred
- Strong organizational and multitasking skills
- Ability to maintain a calm, professional, and positive demeanor
Responsibilities
- Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
- Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
- Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
- Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
- Assist in maintaining cleanliness and organization to ensure a positive client experience.
Benefits
- medical
- dental
- vision
- retirement
- employee pet discount
- Paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
