Veterinary Receptionist - Sunnyvale, CA

Vetcor • Sunnyvale, CA

1d • $22 - $26 • Onsite

About The Position

Sunnyvale Veterinary Clinic is hiring a Veterinary Receptionist! Position Details Role: Veterinary Receptionist Status: Full-time Salary: $22 – $26 per hour depending on experience Schedule: Four ten-hour shifts. Monday-Saturday, 8am-6pm. Sunnyvale Veterinary Clinic is an AAHA-accredited, six-doctor practice committed to unparalleled patient care and exceptional customer service, looking to add a Client Care superstar to our team! From bullfrogs to bulldogs, we see it all and approach each day with a "patient first" approach. We are proud to say we practice Fear Free methods and are an AAFP Cat-Friendly Practice. At Sunnyvale Veterinary Clinic, we know that to care for our patients, we must also care for each other. We strive to cultivate a supportive, fun environment that encourages camaraderie and opportunities to learn and grow. In addition to practicing excellent medicine with exceptional people, Sunnyvale Veterinary Clinic offers consistent scheduling, excellent work-life balance, and awesome benefits, including: Financial Benefits A flexible approach to compensation that will reflect your skillset and future performance 401(k) matching & Roth Retirement Savings Plan Flexible Spending Account (full-time only) 529 Savings Plan Tuition Support Program (full-time only) Referral bonus program Wellness Benefits Health Insurance, including medical, dental, and vision (full-time only) Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only) All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only) Sick Time / Paid Time Off Free/discounted lab work for all employee pets Pet discounts on services and products Pet food discount program Workplace Benefits Quarterly Team Rewards Bonus Program Professional development opportunities Continuing education allowance Uniform allowance Lifestyle Benefits Six paid holidays (full-time only) Employee Assistance Program Employee discount program Additionally, each member of our team can expect: Mentoring and development opportunities Reimbursement for CE and Veterinary Technician school A supportive, team-oriented culture where you can bring your authentically awesome self Who We Are Five-doctor, AAHA-accredited small animal practice in Silicon Valley. Two locations: Main clinic, which sees dogs and cats Stand-alone FelineVMA Gold Certified cat clinic Team-based care model Fear Free and Cat Friendly certified Strong collaboration between doctors, technicians, and front desk Why You’ll Love It Here Supportive, team-first environment Leadership that values organization, professionalism, and initiative Predictable scheduling and respect for your time Real lunch breaks Clear expectations and strong communication A culture that celebrates wins and supports each other on tough days

Requirements

• Previous experience in a veterinary or medical office preferred
• Strong customer service background
• Confidence managing multiple priorities at once
• Clear, compassionate communication skills
• Comfort discussing estimates and payments professionally
• Strong organizational and time management skills
• Ability to remain calm and solution-oriented in busy or emotional situations
• Team-first mindset with a willingness to jump in where needed

Responsibilities

• Greet clients and patients warmly and professionally
• Answer phones and manage high call volume efficiently
• Schedule appointments across a multi-doctor calendar
• Check patients in and out accurately
• Review estimates and invoices with clarity and confidence
• Collect payments and process transactions accurately
• Communicate hospital policies and service recommendations clearly
• Coordinate closely with technicians and doctors to maintain smooth patient flow
• Maintain clean, organized front desk and lobby areas
• Follow up with clients via calls, texts, or emails as needed
• Document communication accurately in medical records

Benefits

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account (full-time only)
• 529 Savings Plan
• Tuition Support Program (full-time only)
• Referral bonus program
• Health Insurance, including medical, dental, and vision (full-time only)
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
• All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Pet food discount program
• Quarterly Team Rewards Bonus Program
• Professional development opportunities
• Continuing education allowance
• Uniform allowance
• Six paid holidays (full-time only)
• Employee Assistance Program
• Employee discount program
• Mentoring and development opportunities
• Reimbursement for CE and Veterinary Technician school

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed