Veterinary Receptionist Fayetteville, NC

Ambassador Animal Hospital•Fayetteville, NC

2d•Onsite

About The Position

Ambassador Animal Hospital is Hiring! Position Details Role: Veterinary Receptionist Status: Full-time Salary: Negotiable and based on experience Schedule: Monday, Wednesday, Thursday, Friday. Have you met Ambassador Animal Hospital? Let us introduce ourselves! We are a team-oriented, one-doctor practice looking to add a Client Care Specialist to our crew of passionate professionals. We believe in a 'better together" philosophy because we know we are at our best when we celebrate ourselves and each other. As a result, both staff and patients flourish. We're big on a proper work-life balance and believe that if you're not enjoying yourself, you're doing it wrong. There are often snacks in the breakroom and occasional coffee runs. The team frequently engages in potlucks, games at staff meetings, and fun outings such as bowling or ball games. Why You'll Love it Here Mentoring and support for all team members Flexibility with scheduling to ensure a healthy work-life balance Lunch breaks on the reg No nights or on-call shifts Support as you advance your career – The more you know, the better off we all are! What You'll Bring Critical thinking, curiosity, and a can-do attitude Reliability and professionalism in a fast-paced setting A love for teamwork, teaching, and being taught Commitment to compassionate medicine and a great client experience What You’ll Do Greet clients and patients with warmth and professionalism Answer phones, route calls appropriately, and respond to voicemails promptly Schedule appointments and manage a multi-doctor calendar efficiently Manage medical record requests, reminders, and basic administrative tasks Handle client concerns with empathy and professionalism, escalating when needed Make outbound calls/texts/emails to confirm appointments and follow up on care Benefits You Can’t Beat Financial Benefits A flexible approach to compensation that will reflect your skillset and future performance 401(k) matching & Roth Retirement Savings Plan Flexible Spending Account (full-time only) 529 Savings Plan Tuition Support Program (full-time only) Referral bonus program Wellness Benefits Health Insurance, including medical, dental, and vision (full-time only) Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only) All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only) Sick Time / Paid Time Off Free/discounted lab work for all employee pets Pet discounts on services and products Pet food discount program Workplace Benefits Quarterly Team Rewards Bonus Program Professional development opportunities Continuing education allowance Uniform allowance Lifestyle Benefits Six paid holidays (full-time only) Employee Assistance Program Employee discount program Join Our Team! If you are looking for an opportunity to learn, teach, and be your marvelous self, apply today! Diversity, equity, inclusion, and belonging are core values at Ambassador Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.

Requirements

Critical thinking, curiosity, and a can-do attitude
Reliability and professionalism in a fast-paced setting
A love for teamwork, teaching, and being taught
Commitment to compassionate medicine and a great client experience

Responsibilities

Greet clients and patients with warmth and professionalism
Answer phones, route calls appropriately, and respond to voicemails promptly
Schedule appointments and manage a multi-doctor calendar efficiently
Manage medical record requests, reminders, and basic administrative tasks
Handle client concerns with empathy and professionalism, escalating when needed
Make outbound calls/texts/emails to confirm appointments and follow up on care

Benefits

401(k) matching & Roth Retirement Savings Plan
Flexible Spending Account (full-time only)
529 Savings Plan
Tuition Support Program (full-time only)
Referral bonus program
Health Insurance, including medical, dental, and vision (full-time only)
Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
Sick Time / Paid Time Off
Free/discounted lab work for all employee pets
Pet discounts on services and products
Pet food discount program
Quarterly Team Rewards Bonus Program
Professional development opportunities
Continuing education allowance
Uniform allowance
Six paid holidays (full-time only)
Employee Assistance Program
Employee discount program