Veterinary Receptionist - Lacey, WA
About The Position
Hawks Prairie Veterinary Hospital is hiring a Veterinary Receptionist! Hawks Prairie Veterinary Hospital is seeking a dedicated and professional full-time Receptionist to join our established, five-doctor veterinary team. This is a key front-desk position in a fast-paced, client-focused environment where high standards of service and efficiency are expected. As the first point of contact for clients and patients, the Receptionist plays a vital role in maintaining the professional reputation and smooth operation of the hospital. The ideal candidate is reliable, detail-oriented, and able to manage multiple priorities while maintaining a calm and courteous demeanor.
Requirements
- Prior experience in a customer service or administrative role (veterinary or medical field preferred)
- Exceptional verbal and written communication skills
- Strong organizational skills and attention to detail
- Ability to multitask in a fast-paced environment
- Professional demeanor, reliability, and strong work ethic
- Basic proficiency with computers and scheduling software
Responsibilities
- Greet clients and patients in a professional, welcoming manner
- Answer high-volume phone lines and respond to client inquiries
- Schedule appointments accurately and efficiently
- Process payments, manage check-ins, and check-outs
- Maintain accurate and organized client records
- Collaborate with medical and administrative teams to ensure timely patient care
- Maintain a clean, orderly, and professional front desk and lobby area
Benefits
- A flexible approach to compensation that will reflect your skillset and future performance
- 401(k) matching & Roth Retirement Savings Plan
- Flexible Spending Account (full-time only)
- 529 Savings Plan
- Tuition Support Program (full-time only)
- Referral bonus program
- Health Insurance, including medical, dental, and vision (full-time only)
- Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
- All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
- Sick Time / Paid Time Off
- Free/discounted lab work for all employee pets
- Pet discounts on services and products
- Pet food discount program
- Quarterly Team Rewards Bonus Program
- Professional development opportunities
- Continuing education allowance
- Uniform allowance
- Six paid holidays (full-time only)
- Employee Assistance Program
- Employee discount program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
