Veterinary Receptionist

Fairlea Animal Hospital•Lewisburg, WV

1d•Onsite

About The Position

Fairlea Animal Hospital is proud to serve Lewisburg and surrounding areas. We are dedicated to providing the highest level of veterinary medicine along with friendly, compassionate service. Our goal has been to assemble a veterinary health care team committed to providing exceptional client service and veterinary health care. Our goal and commitment to our community is to continue to offer our world class service and care in a state-of-the-art veterinary facility. We believe in treating every patient as if they were our own pet and giving them the same loving attention and care. We are a group of highly trained, experienced pet lovers who enjoy working hard and having fun together! Our practice is located in Lewisburg, WV which is known for its historical landmarks and unique assortment of restaurants. Many people also love the outdoor atmosphere of our begonia-bedecked downtown streets and vibrant arts community. Whether your idea of fun is shopping local boutiques, savoring a great meal or simply soaking in the peace and tranquility of your surroundings, the possibilities are endless here. Click here to review our website! Job duties include, but are not limited to: Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes. Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases. Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

Requirements

Experienced Receptionist with a minimum of 1-year veterinary experience preferred
Compassionate
Calm
Team Player
Multi-Tasker
Strong Communicator
Highly organized and possess computer skills
Self-starter with the desire to continue to advance your knowledge and skillset
Must be able to withstand unpleasant odors and noises
May be exposed to bites, scratches, animal waste and potentially contagious diseases

Responsibilities

Maintain the visual appeal or the hospital reception area
Greet and welcome clients and patients
Answer questions and triage client concerns
Answer calls or emails and direct to the appropriate party for resolution
Schedule appointments to maximize efficiency and daily flow
Check in and check out clients and process payments
Offer friendly emotional support in a compassionate and discreet manner during times of need to our clients

Benefits

Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
Employee Assistance Program
Paid Vacation and Sick Time for ALL Employees
Paid Bereavement Program
Paid Parental Leave Program
Competitive Compensation
Continuing Education Allowance (applies to licensed/registered/certified roles)
Tuition Assistance Program
Access to a CVA/CVT/CVPM Partnership through Penn Foster
Career Development Opportunities
Referral Bonus Program for most positions!
Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)