About The Position

Gaithersburg Animal Hospital is hiring a Veterinary Receptionist! Gaithersburg Animal Hospital is on the hunt for a veterinary receptionist to add to our team of amazing veterinary professionals. At GAH, we are passionate about the care we provide to our patients and clients. We are looking for a veterinary receptionist to support our goal of creating healthier lives for our patients, their families, and our own team. “Be Kind” is our motto; we exercise that within the team and with our clients.

Requirements

  • Receptionist experience required
  • Excellent communication and customer service skills
  • Strong multitasking and organizational abilities
  • A calm, positive attitude in a busy environment
  • Most importantly, a genuine love for animals and dedication to excellent client care

Nice To Haves

  • Experience with ezyVet preferred
  • Veterinary field knowledge a plus (experience with EzyVet preferred, but we’ll train the right person!)

Responsibilities

  • Greet clients and pets with warmth and professionalism.
  • Answer phones, schedule appointments, and manage client communications
  • Process payments, check clients in/out, and maintain accurate records
  • Support the veterinary team with administrative needs
  • Help educate clients about our services and preventive care
  • Ask for help and offer help to others.
  • Be empathetic to our clients, coworkers, and yourself.
  • Tolerate puppy kisses and kitty headbutts
  • Listen to our clients as they explain why their dog/cat/bird/rat/goat/chicken is the best one that has ever lived.
  • Be a part of monthly meetings to encourage open communication and collaboration.
  • Maintain a positive, supportive approach at all times, recognizing that remarkable results are achieved through teamwork and mutual respect

Benefits

  • Financial Benefits
  • A flexible approach to compensation that will reflect your skillset and future performance
  • 401(k) matching & Roth Retirement Savings Plan
  • Flexible Spending Account (full-time only)
  • 529 Savings Plan
  • Tuition Support Program (full-time only)
  • Referral bonus program
  • Wellness Benefits
  • Health Insurance, including medical, dental, and vision (full-time only)
  • Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
  • All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
  • Sick Time / Paid Time Off
  • Free/discounted lab work for all employee pets
  • Pet discounts on services and products
  • Pet food discount program
  • Workplace Benefits
  • Quarterly Team Rewards Bonus Program
  • Professional development opportunities
  • Continuing education allowance
  • Uniform allowance
  • Lifestyle Benefits
  • Six paid holidays (full-time only)
  • Employee Assistance Program
  • Employee discount program
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