About The Position

EBSCO Information Services (EBSCO) delivers a fully optimized research experience, seamlessly integrated with a powerful discovery platform to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EBSCO employs more than 2,700 people worldwide, with most embracing hybrid or remote work models. As an AI-enabled service leader, we thrive on innovation, forward-thinking strategies, and the dedication of our exceptional team. At EBSCO, we’re driven to inspire, empower and support research. Our mission is to transform lives by providing reliable and relevant information — when, where and how people need it. We’re seeking dynamic, creative individuals whose diverse perspectives will help us achieve this global, inclusive mission. Join us to help make an impact. Your Opportunity As Vice President, AI & Enterprise Value Creation, you will drive transformative AI initiatives that unlock unprecedented revenue growth and revolutionize EBSCO's operational capabilities. This hybrid role is based in Ipswich, MA and is accountable for strategies to embed AI into our products and the enterprise operating model to create and sustain measurable impact. Reporting to Senior Technology leadership, you will deliver quantifiable business outcomes, developing enterprise KPIs and driving program progress and updates to the Executive Leadership Team.

Requirements

  • Minimum 12+ years of proven leadership in enterprise technology, digital transformation, or strategic operating model initiatives, demonstrating measurable multimillion-dollar financial outcomes
  • Proven track record of successfully delivering complex AI, data, and digital transformations within sophisticated, cloud-enabled enterprise environments
  • Demonstrated success driving both revenue growth and cost efficiency through technology-enabled change
  • Experience presenting enterprise KPIs, investment cases, and program results to executive leadership

Nice To Haves

  • Experience redesigning enterprise operating models to integrate data-driven and AI-enabled decision making
  • Experience scaling AI across commercial, product, and back-office functions with measurable ROI
  • Track record building high-performing technical and business teams
  • Ability to connect AI investments directly to P&L outcomes and structural performance improvement

Responsibilities

  • Translate enterprise priorities into an AI execution roadmap focused on revenue expansion and operational efficiency
  • Architect cutting-edge automation and intelligent workflows that dramatically optimize operational efficiency and elevates service quality to industry-leading standards.
  • Support the redesign of processes, decision rights, talent models, and governance structures to embed AI into core business operations
  • Establish enterprise standards for AI readiness, AI/MLOps, governance, and responsible AI practices
  • Present KPIs, program progress, risks, and investment outcomes to the Executive Leadership Team.

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What This Job Offers

Job Type

Full-time

Career Level

Executive

Education Level

No Education Listed

Number of Employees

501-1,000 employees

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