Vice President, B2B Client Solutions Specialist

JPMorgan Chase & Co.•Chicago, IL

58d

About The Position

As a B2B Payables Client Solution Specialist in the Commercial Bank’s Payments organization, you are an integral part of a team that defines and configures complex solutions for key client relationships and prospect opportunities in partnership with Sales. You are responsible for acting as the voice of the customer by understanding their needs and communicating feedback to the Product teams.

Requirements

5+ years of experience or equivalent expertise in problem-solving across multiple teams and a cluster of products, with a focus on commercial card and payables product set
Strong technical expertise, payments industry knowledge and consultative experience to support complex solutioning and design sessions with clients and prospects
Strong executive level presentation skills, including ability to consult and sell at the C-level
Exceptional ability to understand client and prospect needs and turn needs into mandated business through solution-based selling that clearly articulates operational and financial benefits
Ability to generate ideas to help coverage teams identify and drive the development of new business
Excellent selling and negotiation skills always ensuring the full value of J.P. Morgan is clearly communicated
Strong writing and analytical skills to support RFP responses, presentation content and ROI analysis development
Demonstrated prior experience working in a highly matrixed and complex organization

Nice To Haves

Applicable market/industry experience
Diligence to maintain up-to-date and accurate pipeline reports.
Team-oriented with the ability to develop strong working relationships with clients, peers, and cross-functional partners.

Responsibilities

Leads solutioning and the adoption of existing and upcoming client-facing products and capabilities while defining and configuring optimal solutions that address clients’ needs and objectives
Serves as a subject matter expert on a defined set of products and capabilities with a deep understanding of our clients’ needs and current industry trends
Supports Sales in pricing, pipeline planning, account planning, and upskilling the team on product knowledge by collaborating on training and collateral materials
Engages with client teams to better understand pain points and refine solutions while regularly communicating critical client feedback to Product teams to inform the strategic product roadmap

Benefits

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.

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