Vice President Growth, State Markets

NeuroFlow•Philadelphia, PA

22h

About The Position

The VP Growth, State Markets is responsible for driving business growth across NeuroFlow's state and local government portfolio. Success in this role requires the ability to deal with ambiguity, adapt and embrace change, and a long-term commitment to the NeuroFlow mission to create a happier, healthier world. As VP Growth, State Markets, you will think strategically and creatively about client experience to ensure satisfaction across the entire portfolio and serve as the senior executive for state market clients.

Requirements

10+ years of state and local government experience
5+ years of health technology experience
Proven track record working with state and local government customers in the healthcare technology space
Existing relationships with state and local government leaders
Experience in the Managed Care and/or Medicaid markets
Experience leading technology initiatives
Experience managing relationships with multiple external clients across different geographies
Track record of effective executive-level communication, including formal presentation and negotiation skills
Demonstrated ability to oversee client deliverables and work in a highly matrixed environment
Proven organizational skills with ability to be flexible and work with ambiguity
Willingness and ability to travel up to 50% of the time
Bachelor's degree or equivalent experience
Ability to secure PIV Card and Federal Clearance

Responsibilities

Establishing and maintaining effective negotiation-level relationships with senior executives of existing and potential clients, internal stakeholders, and strategic suppliers
Providing executive oversight of the State Market portfolio
Achieving service excellence in delivery and operations, serving as the focal point of accountability and executive point of escalation, and meeting NPS targets
Promoting innovation and growth to meet the changing needs of customers
Driving renewals and add-on growth
Coordinating with the Public and Commercial Growth teams on new business to achieve growth and financial targets
Representing NeuroFlow at industry meetings and conferences through participation and thought leadership
Collaborating on the identification and prioritization of product and service offerings
Leading matrixed teams, where applicable, to accomplish performance objectives
Supporting and championing enterprise-wide priorities and initiatives