VICE PRESIDENT OF QUALITY CONTROL
About The Position
Under general supervision and oversight of the President, the VP of Quality Control is responsible for supervising all staff and processes necessary to complete quality control procedures according to federal and agency standards. In addition, the VP of Quality Control will participate in various operational meetings, as needed, to ensure that the QC Department and its needs/functions are represented. The VP of Quality Control authority is subject to and limited by the President and BOD. The VP of Quality Control will provide oversight to meet GSE pre and post QC standards, identify and stop potential fraudulent files, and ensure GEM loan production meets and exceeds industry loan quality standards.
Requirements
- Bachelor’s degree is preferred or a minimum of five years’ experience in mortgage banking with positions such as underwriting or QC management.
- A minimum of three years of management experience is required.
- Strong ability to apply critical thinking in analyzing complex loan scenarios and information.
- Established track record of three years underwriting all types of 1-4 residential loans.
- Skill in preparing detailed reports and working knowledge of industry standards, regulations, and residential loan operations.
- Skill in both verbal and written communication.
- Strong knowledge of federal and agency guidelines regarding proper mortgage banking quality control procedures
- Strong knowledge of all regulations/guidelines pertaining to mortgage banking interim servicing and customer service (includes RESPA, TILA, Consumer Financial Protection Bureau, FHA, VA, FNMA, FHLMC
- Skill in managing personnel with varied levels of experience
Responsibilities
- Utilize federal and agency guidelines regarding proper mortgage banking quality control procedures to ensure a company’s quality control plan is always in compliance.
- Establish specific testing for pre and post close QC standards utilizing all regulations/guidelines (including RESPA, TILA, Consumer Financial Protection Bureau, FHA, VA, FNMA, FHLMC).
- Staff maintenance and management.
- Create, analyze, and monitor QC management reports to assure proper levels of QC oversight of loan production.
- Attend Corporate Operations Management Group meetings as needed to interface with Operations department heads for communication of changes to improve quality loan production.
- Review and analyze results of all types of quality control audits, performed by the Department, and use the information to identify potential negative trends, concerns, or fraud in loan files. Then report that information to Senior Management.
- Maintain all policies related to Quality Control Department and its processes.
- Issue memos and reports, as needed, to appropriate department, corporate and branch staff.
- The position is based at company headquarters in Bakersfield, California.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
