Vice President, Product and Technology

Nest Health

About The Position

As the first value-based care provider built for families, Nest is on a mission to make comprehensive medical, behavioral, and social care radically accessible to America’s highest risk families. Founded in 2022 by Former Secretary of Health of Louisiana and practicing OB-GYN, Dr. Rebekah Gee, and Rebecca Kavoussi, Nest is the first-of-its-kind family-based, in-home, and virtual care model; this includes primary adult and pediatric care, mental health and nutrition support, vaccinations and labs, same-and-next-day acute visits, chronic condition and transitions of care management, social services and navigation, and more. Nest’s innovative model has resulted in partnerships, unlocking care for thousands of families across our markets. Nest’s early success has led to national traction across states and payers, laying the groundwork for future expansion to families across the United States. Working at a healthcare startup can be a unique experience with a fast-paced, ever-changing environment that can involve varied workloads, quick changes, and high expectations. Taking a position at a Healthcare startup allows for the opportunity to be high impact in disrupting the US healthcare system. You will have the chance to be creative, solution oriented, and have your voice heard! You will need to be flexible, accountable, and self-sufficient, and you might take on multiple roles. Here are some things you can expect: Role Breadth- Your role may be less defined than in other settings, with the need to wear multiple hats & juggle various responsibilities Learning opportunities- you will have the opportunity, at times, to function outside of your standard position and learn about new roles & areas Fast Paced- Startups often must move faster than traditional large companies. This means you may be asked to cope with or advise on quick changes regarding systems or processes Autonomy- You will need to be highly autonomous, as there is less structure and learning and development than at large orgs. This requires you to be able to learn asynchronously, as well as raise your hand when help is needed, or gaps are identified Collaboration- With so many opportunities to build processes and improve how we deliver care to our patients, we rely heavily on one-another to communicate changes effectively to ensure seamless support across functions. This often requires this individual to give and receive feedback frequently and communicate challenges or opportunities effectively. As Nest's first VP of Product & Technology, you will be the strategic leader responsible for providing vision and direction on how product and technology enable Nest Health’s exciting family model to thrive and rapidly scale. With a focus on provider and patient experience you will ensure our technological capabilities work together to enable exceptional care delivery to underserved families. Reporting directly to the CEO as part of the executive team, you will define the product and technology vision, integrate and optimize our technology and product teams, and ensure that our tech and product strategy becomes a competitive advantage as we scale from 75 to 200+ employees, expand to new states and health plan partnerships, and enhance services for families. This role carries direct accountability for translating product and technology investments into measurable clinical, operational, and financial outcomes in a regulated healthcare environment.

Requirements

10+ years in product management, technology operations, or engineering roles supporting complex systems. 4+ years leading cross-functional technology teams at senior level (Director+ reports)
Track record working with operational technology systems (CRM, EMR, ERP) in complex business environments
Proven ability to translate business needs into technology strategy and communicate to executive audiences
Experience presenting to C-suite executives and board members
Strong strategic thinking with ability to see connections across product, data, and infrastructure
A willingness to “mold the clay” and do much of the work yourself without relying on new hires.
Demonstrated experience operating in regulated healthcare environments with accountability for outcomes, not just systems
Experience aligning technology platforms to value-based care economics, quality metrics, and payer requirements

Nice To Haves

Healthcare technology experience (clinical operations, value-based care, health plans, or care coordination)
Ideally have an engineering background with a product mindset
EMR (Athenahealth, Epic, Cerner) and CRM (Salesforce) platform experience
Experience at high-growth startups (Series A-C stage), ideally 50-200 employees
Experience building teams from 5 to 25+ people