Vice President Talent Management

J.Crew • New York, NY

3d • Hybrid

About The Position

J.Crew Group seeks an accomplished Vice President of Talent Management to define and lead the enterprise-wide talent and organizational strategy. Reporting directly to the Chief Human Resources Officer, this role will serve as a key strategic partner to executive leadership - driving associate performance, engagement, and organizational health across J.Crew, J.Crew Factory, and Madewell. This role will lead innovative talent development strategies, learning & leadership programs, succession planning, organizational design, and cultural transformation initiatives across our brands. The VP will play a key role in shaping a forward-thinking organization while fostering an inclusive culture of continuous learning and mobility.

Requirements

• Minimum 12-15 years of progressive experience in talent management, organizational development, learning & development, and succession planning with at least 5 years in a senior leadership role.
• Proven track record leading Talent Management functions in complex, multi-unit organizations with diverse workforce populations including hourly and salaried associates.
• Demonstrated experience influencing, leading and implementing enterprise talent strategies.
• Deep expertise in leadership development, performance management programs, and workforce planning analytics.
• Strong ability to integrate talent strategies with business objectives and drive measurable culture transformation.
• Exceptional strategic thinking, relationship-building, and communication skills with influence at all levels.
• Strong analytical capabilities with proven ability to leverage data analytics and technology to drive insights and improve decision-making

Nice To Haves

• Bachelor’s degree in Human Resources, Organizational Psychology, Business Administration, or related field; advanced degree (MBA, MS, MA in Organizational Development) preferred.
• Experience in retail, consumer, or multi-unit environments with diverse frontline and corporate populations.
• Experience leading organizations through transformation, growth, or restructuring with ability to balance innovation and stability
• Familiarity with Workday HCM and modern HR analytics tools.
• Professional certifications such as CPTD, SHRM-SCP, or CCMP (Change Management) preferred.

Responsibilities

• Serve as a trusted advisor to executive leadership on talent strategy, organizational health, culture, and leadership development.
• Lead enterprise talent strategy, including succession planning, workforce planning, and high-potential development for future-ready leadership pipelines.
• Drive and streamline performance review cycles and development plans across all levels, ensuring proactive identification and growth of critical talent.
• Integrate talent management practices with strategic business priorities, ensuring J.Crew Group’s workforce is agile, skilled, and prepared for the company’s continued evolution.
• Build robust succession plans for critical roles and develop emerging leaders through tailored coaching.
• Leverage analytics in partnership with HRIS to identify future capability needs, guide talent investment, and shape leadership readiness.
• Partner with business leaders to ensure consistent yet individually relevant talent practices across corporate, store, distribution, and customer care environments.
• Influence senior leaders and provide them with tools to foster a high-performance, inclusive, and growth-oriented culture that aligns with overarching business strategy.
• Enhance organizational effectiveness through structure optimization, workforce planning, and role design that supports scalability and innovation.
• Lead change management and cultural transformation initiatives that align the company’s organizational structure with its strategic goals.
• Advise senior leaders on organization design principles, ensuring agile operating models that drive collaboration and performance.
• Architect the enterprise learning and development strategy, delivering innovative, scalable, and human-centered programs that drive growth and engagement.
• Design and oversee engaging training, skill building (upskilling/reskilling), and career pathing programs that build capability across levels—from store leaders to senior executives.
• Partner with leaders to embed a culture of learning, mobility, and career growth, linking development to performance and retention.
• Develop and lead performance management strategy to focus on continuous feedback, accountability, and development plans.
• Leverage engagement surveys and sentiment analyses to shape culture initiatives that drive inclusion, belonging, and empowerment.
• Partner with Total Rewards and HR Business Partners to ensure performance outcomes are linked with reward, recognition, and advancement.
• Champion innovative employee programming with a focus on boosting morale, recognition, and retention across the organization.
• Harness analytics and HR technology (Workday HCM) to inform talent decision-making, measure culture programming ROI, and forecast workforce needs.
• Create talent dashboards and metrics that tie directly to business performance and organizational goals.
• Leverage insights to continuously improve training programs, leadership pipelines, and succession readiness.
• Partner with the CHRO, senior leaders, and cross-functional stakeholders to develop and execute a forward-looking AI integration roadmap for people practices — identifying where AI tools can augment talent processes such as succession planning, skills gap analysis, personalized L&D, and performance management.
• Lead organizational readiness and change management efforts around AI adoption — building associate confidence and capability through targeted upskilling programs, communication strategies, and cultural change initiatives that ensure the workforce is prepared for an AI-enabled environment.
• Evaluate and pilot AI-powered talent tools and platforms — from intelligent learning systems and predictive analytics to AI-assisted coaching and career pathing solutions — ensuring responsible, ethical, and equitable implementation aligned with J.Crew Group’s values.
• Collaborate with HR Technology, IT, and external vendors to shape the organization’s point of view on AI in HR — influencing investment decisions, governance frameworks, and the ethical use of AI in talent and workforce processes.

Benefits

• Health & Well-being - Eligible associates and family members receive medical, dental, prescription and vision insurance, family planning (fertility, adoption & surrogacy support), fitness discounts, medical travel and more.
• Associate Discount - We love our products just as much as you do! That’s why we offer a great associate discount across all of our brands (J.Crew, J.Crew Factory, and Madewell).
• Summer Fridays - In addition to our hybrid work model, we also close our office at 1:00 PM every Friday during the Summer months.
• Community Impact - We support the communities where we live and work through our philanthropic efforts and the J.Crew Cares Program.
• Winter Break - In addition to our PTO package, J.Crew Group offers a winter break at the end of December to eligible full-time associates at the Home Office to provide time to refresh and recharge.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive