Vice President, Technical Program Management – Enterprise Data & AI

American Express•Phoenix, AZ

2d•Hybrid

About The Position

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. About Enterprise Data & AI: The Enterprise Data and AI (EDAI) organization unites data governance, strategy, engineering, and product teams with those responsible for AI engineering, generative AI enablement, and automation product and engineering. This group plays a pivotal role in leveraging data as a core driver of innovation and integrating AI capabilities to transform products, operations, and customer experiences. The EDAI organization also incorporates technology R&D and experimentation with emerging capabilities, along with engineering support for Amex Digital Labs. This integration ensures that research breakthroughs seamlessly translate into business impact. At American Express, we’re reimagining how data and AI power progress — for our customers, colleagues, and the business. As VP, Technical Program Management – Enterprise Data & AI, within Enterprise Data & AI (EDAI), you’ll lead delivery across some of our most strategic AI and data initiatives, driving end-to-end execution, scalability, and measurable impact. This role is perfect for a transformational leader who thrives at the intersection of strategy, technology, and delivery — connecting vision to action across platforms, teams, and the enterprise.

Requirements

10+ years of experience leading large-scale technology, data, or AI programs in complex enterprise settings.
Proven ability to lead cross-functional teams and deliver measurable, enterprise-level results.
Deep understanding of data and AI platforms, governance, and platform health management.
Expertise in Agile, SDLC, and organizational change leadership.
Strong strategic, analytical, and problem-solving mindset — with a knack for connecting the big picture to execution.
A bold, transformational leader who thrives in fast-paced environments and fosters innovation and accountability.
Exceptional executive communication and influence skills.
Experience working with AI-driven technologies, automation, or emerging capabilities.

Responsibilities

Drive seamless delivery and integration across platforms, domains, and lines of business to scale enterprise AI and data initiatives.
Own risk and portfolio management — identifying dependencies, resolving impediments, and driving continuous improvement.
Translate strategy into execution, turning enterprise AI and data goals into clear, actionable delivery plans.
Lead end-to-end delivery from inception through production, ensuring measurable outcomes and business value.
Partner with risk and compliance teams to ensure alignment with data, model, and AI governance expectations.
Champion platform reliability and scalability, driving metrics, reporting, and sustainable delivery frameworks.
Collaborate with Technology and Business leaders to accelerate our enterprise “AI Big Bets” and enable responsible AI adoption.
Engage the external ecosystem — startups, consultants, and research institutions — to bring cutting-edge insights and innovation into Amex.

Benefits

Competitive base salaries
Bonus incentives
6%25 Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities