Victim Services Specialist I

City of Chattanooga • Chattanooga, TN

2d • $25 - $27 • Onsite

About The Position

Incumbents in this classification provide key direct services to victims and survivors of crime, to include follow-up, safety planning, notification of rights, referrals to Criminal Injuries Compensation and criminal justice advocacy.  Incumbents work closely under the supervision of the Victim Services & Chaplains Coordinator.

Requirements

• Bachelor's degree from an accredited school in the field of social work, psychology, sociology or related field is required.
• One to three years of relevant experience in providing case management, community resources, advocacy, and conflict resolution or any combination of equivalent experience and education

Nice To Haves

• Bilingual in Spanish & English preferred

Responsibilities

• Remains current and knowledgeable of victim’s rights, victim-centered practices and trauma-informed approaches to working with victims and survivors of crime.
• Provides key direct services to victims and survivors of crime, which includes but is not limited to: follow-up, safety planning, notification of rights, referrals to Criminal Injuries Compensation and criminal justice advocacy.
• Provides information concerning legal procedures and options; keeps victims informed about status of reports; assists victims through the court process by accompanying them to court if appropriate.
• Completes follow-up with Victims of Crime regarding cases handled at the Patrol level, as assigned.
• Completes Ride Alongs and/or Call-Out hours with Patrol Officers during the course of their shift in an effort to provide on scene support and services to victims of crime.
• Provides community outreach and education to community groups, civic organizations and the general public concerning victims' rights, supportive resources and the criminal justice process.
• Builds and maintains effective working partnerships with law enforcement personnel.
• Attends departmental meetings, briefings and training as assigned.
• Adheres to all documentation and charting requirements as dictated by the Unit’s Standard Operating Procedures.
• Submits both qualitative and quantitative reports that are in compliance with all grant requirements and departmental deadlines.
• Must meet regular attendance requirements.
• Must be able to maintain good interpersonal relationships with staff, co-workers, managers and citizens.
• Must accomplish the essential functions of the job, with or without reasonable accommodations, in a timely manner.
• Performs other duties as assigned

Benefits

• Competitive Compensation: Robust pay scales that reflect our commitment to our staff.
• Work-Life Balance: Generous paid time off and flexible scheduling where possible.
• Exceptional Wellness: Comprehensive health benefits and wellness programs designed for you and your family that deliver savings to you beyond your paycheck, featuring a centralized health clinic and pharmacy for all City employees.
• Growth: A focus on professional development and upward mobility within the organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level