LN Concerts, VIP Operations Coordinator
About The Position
WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com . Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation. WHO ARE YOU? We are looking for someone who has 2-3 years of professional experience in the music or entertainment industry. We need someone who is self-motivated and eager to grow within the company and learn all aspects of VIP operations. The operations coordinator will wear many hats, and gain incredible exposure to the live entertainment industry. You will report into the operations team, and support all departments as needed. This is a full time position. WHAT THIS ROLE WILL DO Deliver exemplary customer service to maintain customer loyalty.
Requirements
- 2-3 years of professional experience in the music or entertainment industry
- self-motivated and eager to grow within the company and learn all aspects of VIP operations
- Excellent verbal, written, and interpersonal communication skills
- A strong sense of teamwork and ability to work independently to execute programs
- Ability to work in a dynamic, fast-paced deadline driven environment, while maintaining organization and attention to detail
- Acute sense of judgment, tact, and diplomacy
Nice To Haves
- Proficient in the suite of Microsoft Office tools
- Photoshop/Adobe/Canva/Graphic design
- Social media experience
- Creative thinker and problem solver
Responsibilities
- Answer inbound calls or emailed inquiries to resolve our customer concerns
- Liaise between VIP Nation staff and customers including communicating VIP itineraries, creating guest lists, and other logistics for VIP events
- Coordinate with the Operations manager to execute marketing campaigns and strategies
- Support the Sr. Director to prepare for upcoming tour sales and events
- Research for VIP programs as needed
- Proficient in merchandise shipping projects using UPS, USPS or our fulfillment partners
- Assist in reporting VIP sales and managing ticket inventory
Benefits
- Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)
- Free concert tickets, generous paid time off including paid holidays, sick time, and personal days
- 401(k) program with company match, stock reimbursement program
- New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support
- Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment
- Volunteer time off, crowdfunding match
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
