Virtual Consultant - AO Globe Life

GC Pro SolutionsRapid City, SD
1dRemote

About The Position

AO Globe Life is seeking motivated and customer-focused individuals to join our remote team as Virtual Consultants. In this role, you will serve as a trusted point of contact for clients, guiding them through benefit options, assisting with account setup, and ensuring a seamless and positive experience. This is an excellent opportunity for individuals looking to start a career in client consulting, customer service, or account management in a flexible, remote environment.

Requirements

  • Strong verbal and written communication skills
  • Excellent customer service and interpersonal abilities
  • Ability to manage multiple clients and tasks efficiently
  • Self-motivated with the ability to work independently in a remote setting

Responsibilities

  • Conduct virtual consultations with clients to review benefit options and account details
  • Assist clients with completing applications, forms, and required documentation
  • Maintain accurate and up-to-date client records in CRM systems
  • Respond to client inquiries with professionalism and clarity
  • Follow up with clients to ensure completion of enrollment and service processes
  • Collaborate with internal teams to provide consistent and efficient support
  • Build strong, trust-based relationships through excellent service

Benefits

  • Flexible remote work schedule
  • Comprehensive training and professional development
  • Opportunities for advancement and leadership roles
  • Supportive and collaborative team environment
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