Virtual Enrollment Support Specialist
About The Position
AO Globe Life is seeking a Virtual Enrollment Support Specialist to support individuals and families through the benefits enrollment process. This fully remote position is ideal for professionals with a background in client services, account management, financial services, or benefits administration who are ready to grow within a performance-driven organization. In this role, you will serve as a trusted resource for clients who have requested information about supplemental benefit programs. You will conduct scheduled virtual consultations, assess client needs, provide clear explanations of available coverage options, and guide clients through required documentation and enrollment steps.
Requirements
- Experience in client-facing, administrative, or financial services roles
- Strong verbal communication and presentation skills
- High attention to detail and organizational ability
- Comfort working independently in a remote environment
- Proficiency with Zoom and digital documentation systems
- Ability to obtain and maintain required state licensure (support provided)
Responsibilities
- Conduct detailed virtual consultations via Zoom
- Evaluate client needs and present appropriate benefit solutions
- Support clients through application completion and compliance requirements
- Ensure accuracy of documentation and maintain organized digital records
- Provide follow-up communication and ongoing account support
- Collaborate with internal teams to ensure timely processing
- Participate in continued training and leadership development initiatives
Benefits
- Fully remote work environment
- Flexible scheduling with performance accountability
- Structured onboarding and ongoing professional development
- Mentorship from experienced leadership
- Weekly pay with performance-based incentives
- Advancement opportunities into senior and leadership roles
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
