Virtual Evening Reservation Sales Agent

Drury Hotels

1d•Remote

About The Position

You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT YOU CAN EXPECT FROM US So. Much. More. Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish. Work-life-balance – Flexible scheduling, paid time off, hotel discounts and free room nights Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program Retirement - Company-matched 401(k) Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025 Incentives - Quarterly bonuses (we succeed together!) based on hotel results Summary: To assist our guests in a courteous and professional manner in all related functions of the Drury Hotels Reservation Center. To maintain a high standard of service and hospitality at all times and to maximize revenue. Evening availability from 3pm to 1230am Central Time including weekends is required.

Requirements

Requires ability to take written and verbal direction.
Requires ability to relate to the public and Drury team members in a warm, friendly, and professional manner by creating a hospitable environment.
Requires attention to detail and ability to handle multiple tasks simultaneously and efficiently.
Requires thorough knowledge of Drury Hotels’ policies and procedures for guest service.
Requires ability to operate a computer.
Requires ability to use the Drury Spirit Reservation Process as described.
Requires knowledge and skill equivalent to four years of high school.
Evening availability from 3pm to 1230am Central Time including weekends is required.

Nice To Haves

Experience working with the public in a service industry is preferred.

Responsibilities

To assist our guests in a courteous and professional manner in all related functions of the Drury Hotels Reservation Center.
To maintain a high standard of service and hospitality at all times and to maximize revenue.

Benefits

Flexible scheduling
Paid time off
Hotel discounts and free room nights
Mentorship
Cross-training
Development plans
Management training
Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
Company-matched 401(k)
Quarterly bonuses